Logo for American Income Life Insurance Company

Work From Home Customer Experience Representative

Role overview

Qualifications

  • Self-motivated professionals
  • Strong communication and relationship-building skills
  • Goal-oriented individuals who enjoy helping others
  • Basic computer skills and reliable internet access

Responsibilities

  • Meet with clients virtually using Zoom
  • Educate families on life and supplemental health benefit options
  • Guide clients through the enrollment process
  • Develop long-term client relationships

Key facts

  • Remote from: United States
  • Full time
  • Customer Experience Specialist
  • English

Hard skills

Other skills

  • Customer Service
  • Sales
  • Communication
  • Relationship Building
  • Goal-Oriented
  • Coaching
  • Mentorship
  • Computer Literacy
  • Self-Motivation
  • Positivity
  • Willingness To Learn

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Work From Home Customer Experience Representative

Company: AO | Globe Life
Location: 100% Remote (United States & Canada)

Build a Career That Gives You Freedom, Flexibility, and Unlimited Growth

Are you ready to move beyond the traditional 9-to-5 and build a career
where your success is determined by your ambition?

AO is looking for motivated individuals to join our team as Remote Sales Representatives. In this role, you'll meet virtually with clients, provide personalized benefit solutions, and help working families protect what matters most—all while enjoying the flexibility of working from home.

Whether you're beginning a new career or bringing experience in customer service, sales, retail, hospitality, healthcare, or business, we provide comprehensive training and ongoing mentorship to help you succeed.

What You'll Do

  • Meet with clients virtually using Zoom.

  • Build relationships through exceptional customer service.

  • Educate families on life and supplemental health benefit options.

  • Guide clients through the enrollment process.

  • Develop long-term client relationships.

  • Participate in ongoing virtual training and coaching.

  • Grow your business with mentorship from experienced leaders.

Why Join AO?

100% Remote Work

Work from anywhere in the United States or Canada.

Flexible Schedule

Design a schedule that supports your career goals and personal life.

Weekly Pay + Performance Bonuses

Earn weekly income with uncapped earning potential based on your results.

Residual Income Opportunities

Build long-term financial stability through renewals and client relationships.

Health Insurance Reimbursement

Available after the qualification period.

Company-Paid Life Insurance

Additional protection for you and your family.

Leadership Development

Receive one-on-one mentorship, coaching, and professional development from experienced leaders.

All-Expenses-Paid Incentive Trips

Top performers have the opportunity to qualify for unforgettable destinations including:

  • Ireland

  • Dubai

  • Amsterdam

  • Iceland

Advanced Technology

Access industry-leading digital tools and systems designed to help you succeed remotely.

Who We're Looking For

  • Self-motivated professionals.

  • Strong communication and relationship-building skills.

  • Goal-oriented individuals who enjoy helping others.

  • Positive, coachable, and eager to learn.

  • Comfortable working independently in a remote environment.

  • Basic computer skills and reliable internet access.

No prior insurance experience is required. We provide the licensing guidance, training, mentorship, and support needed for long-term success.

Why AO?

At AO, you'll enjoy the independence of running your career while benefiting from the stability, mentorship, and proven systems of an established organization with more than 70 years of serving working families.

If you're looking for flexibility, unlimited growth potential, and a meaningful career where your effort directly impacts your success, we'd love to meet you.

Apply Today

Take the next step toward building a career that offers flexibility, purpose, professional growth, and unlimited earning potential.

AO | Globe Life

Work From Home. Build Your Business. Help Families. Create Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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