Remote Customer Service Associate | Career Opportunity

Remote Customer Service Associate - Career Opportunity

Company: AO (American Income Division of Globe Life)
Location: 100% Remote – United States

Ignite Your Career with AO

Are you looking for a rewarding work-from-home career with flexibility,
professional growth, and unlimited earning potential?

AO is one of North America's fastest-growing organizations, and we're expanding our remote team with motivated, service-oriented professionals who enjoy helping others while building a successful long-term career.

As a Remote Customer Service Representative / Client Benefits Representative, you'll meet with clients virtually, answer questions, explain benefit options, and provide outstanding customer service that helps working families protect what matters most.

No prior insurance experience is required. We provide comprehensive virtual training, mentorship, and ongoing support to help you succeed.

What You'll Do

• Meet with clients virtually using Zoom.

• Provide exceptional customer service and support.

• Educate clients on life, accident, and supplemental health benefits.

• Guide clients through the enrollment process.

• Build lasting relationships through trust and professionalism.

• Maintain accurate client documentation.

• Participate in weekly coaching and leadership development.

Why Join AO?

🏠 100% Remote Work

Work from home anywhere in the United States.

⏰ Flexible Schedule

Create a schedule that fits your lifestyle and personal goals.

💵 Weekly Pay + Performance Bonuses

Earn competitive weekly income with uncapped performance-based incentives.

🎓 World-Class Training

Receive comprehensive virtual training, mentorship, and ongoing professional development.

📈 Career Advancement

Grow into leadership opportunities through performance, coaching, and mentorship.

🤝 Union Representation (OPEIU Local 277)

Receive the added support and representation of a union-backed organization.

❤️ Comprehensive Benefits

• Health Insurance Reimbursement

• Company-Paid Life Insurance

• Accidental Death & Dismemberment (AD&D) Coverage

• Residual Income Opportunities

• Leadership Development

• Incentive Trips & Recognition Programs

💻 Advanced Technology

Work with industry-leading virtual tools and systems designed for remote success.

What We're Looking For

• Excellent communication and customer service skills.

• Positive attitude and strong work ethic.

• Self-motivated and goal-oriented.

• Comfortable working independently in a remote environment.

• Basic computer proficiency and reliable high-speed internet.

• Adaptable, coachable, and eager to learn.

Customer service, retail, hospitality, healthcare, banking, education, military, or sales experience is helpful—but not required.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.

Ready to Build Your Future?

If you're ready to enjoy the freedom of working from home while building a meaningful career with unlimited growth potential, we'd love to hear from you.

Apply today by submitting your resume and compensation expectations.

AO | American Income Division of Globe Life

Work From Home. Help Families. Grow Your Career.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.