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Technician, Claims

Role overview

Qualifications

  • Trade school diploma in a related field
  • A minimum of three years of relevant experience
  • Knowledge of French is required
  • Valid driver's license and access to a vehicle

Responsibilities

  • Provide technical support for contract enforcement
  • Help claims advisors develop their technical skills
  • Analyze and approve claims settlements
  • Revise independent adjuster claims

Key facts

  • Remote from: Canada
  • Full time
  • French

Hard skills

Other skills

  • Decision Making
  • Research
  • Innovation
  • Adaptability
  • Social Skills
  • Collaboration

About the company

Desjardins logo

Desjardins

Banking

Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world with assets of $227 billion. It has been rated one of Canada’s top 100 employers by Mediacorp Canada. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. The group has one of the highest capital ratios and credit ratings in the industry. It is considered as the fourth safest and strongest bank in North America according to Global Finance magazine and the first according to Bloomberg News.

Company details

Company typeXLarge
IndustryBanking
Company size10001

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Job description

As a claims technician, you help review claims and establish guidelines for the claims settlement process. You serve as technical expert and provide discipline-specific support for the settlement of medium-complexity claims and the development of technical skills. Adaptability is essential to this position. You draw on your sound decision-making skills to help solve technically complex problems and prepare action plans based on claim reviews. More specifically, you will be required to:

  • Provide technical support for contract enforcement
  • Help claims advisors develop their technical skills
  • Analyze and approve claims settlements
  • Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the claims advisor’s scope of authority
  • Revise independent adjuster claims.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table

  • Trade school diploma in a related field
  • A minimum of three years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Must have a valid driver's license and access to a vehicle for travel (mileage reimbursed)
  • Available to travel throughout the Greater Gaspésie region
Action oriented, Ambiguity, Business insight, Collaborates, Customer Focus, Differences, Innovation, Interpersonal Savvy, Nimble learning, Stakeholders


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-10-1

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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