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Project Manager - Microsoft Technologies

Role overview

Qualifications

  • Bachelor’s Degree in a related field
  • 5 or more years of enterprise-level project management experience
  • Proficient use of Microsoft Office applications including Microsoft Project
  • Project Management Professional (PMP) preferred

Responsibilities

  • Planning and managing multiple projects through entire life cycle
  • Leading IT Professional Services teams in Microsoft technology service offerings
  • Managing project cost, scope, schedule, and risks
  • Ensuring effective communication and customer satisfaction throughout the project

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Leadership
  • Collaboration

About the company

iZeno logo

iZeno

IT Services & IT Consulting

iZeno was founded in 2003 to provide enterprises with the best-in-class technology solutions they need to keep their business running seamlessly. With a team of 150+ in-house innovators, iZeno has delivered, implemented, and optimised over 500 Enterprise Solutions to enable smarter insights and better business outcomes. iZeno’s team draws on industry experiences in delivering a portfolio of mission-critical applications, integrating AI & machine learning, DevOps, ITSM, cloud, CRM & CX, data analytics, and other leading technologies within its clients existing IT frameworks. With a leading presence in the region, the business is headquartered in Singapore and has operations in Malaysia, Indonesia, Thailand, and the Philippines. In the year 2023, iZeno Singapore achieved the certification as a Great Place To Work. Visit our website to learn more about iZeno and discover how we can collaborate with you to expedite your Digital Transformation journey. Please also take note that iZeno will never request recruitment fees from candidates under any circumstances. Please be cautioned that individuals or organizations are misusing the iZeno brand name to demand money in exchange for interviews or employment opportunities with iZeno. Please note that these fraudulent entities are unlawfully using iZeno's brand and copyright on fake job advertisements and emails to deceive innocent victims. As a responsible organization, iZeno places great importance on conducting ethical and transparent recruitment processes. We advise all potential candidates to remain vigilant and report any suspicious activity encountered during their job search. Our commitment is to protect the interests of our candidates and our organization, and we will remain vigilant against these fraudulent attempts.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Summary

Responsible for the planning and management of multiple projects through entire life cycle, executing within framework of approved Statement of Work (SOW) and the Logicalis PMO project delivery methodology resulting in predictable outcomes.  Leads IT Professional Services teams in design, planning, management, implementation, and delivery of Microsoft technology service offerings (M365 migrations, Identity Services/Active Directory, CoPilot, InTune, Security, etc.) on time, within budget and providing exceptional customer service.  Primary activities include project planning and coordination, internal and external communications, project cost management, and leading client and internal technical project teams.
    
Essential Duties and Responsibilities:

•        Demonstrates a deep understanding of Microsoft technology service offerings (M365 migrations, Identity Services/Active Directory, CoPilot, InTune, Security, etc.)

•        Planning, scheduling, and directing day-to-day activities of assigned engagements, recording, and communicating essential project activity and status information utilizing and Agile and Waterfall project management methodologies as applicable to the offering delivered.

•     Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.

•         Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.

•     Oversees any third-party vendors or partners’ deliverables to Logicalis in coordination with vendor PM. 

•     Ensures effective management throughout life of engagement as follows:

Process Management: Operates in a manner consistent with established policies and procedures; ensures time entry is performed per policy by service delivery consultants; ensures resources are scheduled and performing work as assigned and planned; oversight of workflow management, appropriate use of tools and processes to support delivery of the services, all in accordance with policies.

Scope Management: Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW.  When new scope is introduced, leads the Change Management effort and development of a Project Change Request.

Project Budget Management: Ensures project budget is met or exceeded, all invoices are generated and submitted in timely manner, and monitors and communicates Earned Value throughout the life of the project.

Schedule Management: Creates and maintains master project plan; compares actual progress with planned milestones, analyzes variances, and takes corrective action as needed to maintain schedule adherence; tracks and communicates progress to the team and stakeholders.
 
Risk/Issue Management: Applies continuous risk management protocols. Identifies and documents known risks throughout engagement, applying appropriate mitigation strategies

Communications Management:Responsible for development of a project Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team.     
                
Quality Management: Ensures deliverables are substantiated, validated, and provided to customer per terms of the SOW and that the customer is satisfied with the services provided.

•  Demonstrates deep understanding of project management methodologies, practices, tools, and techniques; effective leadership and applies appropriate collaboration skills while working in a matrixed environment.

•  Documents and shares lessons learned to support continuous process improvement.

•  Maintains knowledge of relevant technologies and the Logicalis Service Portfolio and able to understand common IT industry terminology in support of projects assigned.

•   Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis and exhibits behaviors consistent with the organization's values.


Supervisory Responsibilities

This job has no supervisory responsibilities.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.          

Education:

• Bachelor’s Degree in a related field and formal Project Management Training

Experience / Technical Requirements:

• 5 or more years of enterprise-level project management experience, managing multiple projects at one time for multiple external customers, managing teams of 1 to 20+ resources, delivering enterprise Msft service offerings.

• Proficient use of all Microsoft Office applications including Microsoft Project or Smartsheet, and experience working within Project and/or PS business applications to plan, manage, and report on project services delivered. 

Certifications: 

• Project Management Professional (PMP) preferred. 

• CAPM, SCRUM, Msft and/or IT industry technical certifications beneficial.          

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms.  The employee is required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.


The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance.   We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

Salary Compensation Range:  $110,000 to $120,000 plus bonus



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