Bilingual Japanese Customer service

• 30+ days ago

BizTek People, Inc.

Role overview

Qualifications

Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.D

Responsibilities

Handle banking inquiries
Provide online banking support
Perform wire transfer processing
Solve client inquiries

Key facts

Remote from: California (USA)
Full time
Customer Service Representative
Japanese

Hard skills

Other skills

Customer Service
Microsoft Office
Communication
Physical Flexibility

About the company

BizTek People, Inc.

Staffing & Recruiting
SME
201–500

BizTek People is a premier woman and minority owned high-end technology staffing firm headquartered in downtown Portland, Oregon. With a personal commitment to excellence from each one of us, we're here to ensure that our clients receive the most competent solutions for all their business and technology needs. We operate in the following verticals: - Project Management Practice - Technology Consulting Practice - Big Data Practice - Product Development Practice BizTek is known for our holistic principles, integrating business, technology, and people. We support local charities such as the Juvenile Diabetes Research Foundation (JDRF) and Oregon Repertory Singers (ORS). BizTek has been on the Portland Business Journal's "Fastest Growing Companies" list for 3 years in a row! If you are looking to grow with us, please send your resume and inquiry to info@biztekpeople.com.

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Job description

An international bank is seeking the bilingual Japanese Customer Service Associate, who is responsible for providing a telephone service customer service to the bank’s client.

Responsibility includes;

Handle banking inquiries,
Provide online banking support.
Performs wire transfer processing.
Solve client inquiries.
Utilize Bank documents and agreements to make decisions and analyze risk.
Administrative tasks.

Requirements

Working Hour: 6:00am-2:30pm(PST) or 2:30-11:00pm(PST)
Work from home option
Excellent communication skills
Flexibility and willingness to work any schedule
Knowledge of Microsoft Office Suite
High School diploma or G.E.DJapanese fluency (Verbal and Written) is Must