Digital Workflow Specialist – Australia & New Zealand

Digital Workflow Specialist – Australia & New Zealand

Location: Remote, Australia – Candidates must be based in the Melbourne, Sydney, or Brisbane metropolitan area.
Compensation: AUD85,000-105,000 annually (depending on experience)

About the Role

SprintRay is seeking a Digital Workflow Specialist to support the growth and adoption of SprintRay's digital dentistry and 3D printing solutions across Australia and New Zealand.

This role will work closely with dental professionals, laboratories, key experts, reseller partners, and the SprintRay commercial team to provide product education, workflow support, training, and customer engagement. The ideal candidate has a background in dentistry or dental technology and is passionate about digital dentistry, education, and 3D printing.

Key Responsibilities

• Advise and support dentists, orthodontists, and dental laboratories on SprintRay 3D printing solutions and digital workflows.

• Deliver product and workflow training to customers, reseller partners, and key experts.

• Conduct workshops, presentations, demonstrations, and educational sessions.

• Support reseller sales representatives through joint customer visits and co-calling activities.

• Build and maintain strong relationships with key customers, dental professionals, and industry opinion leaders.

• Represent SprintRay at trade shows, conferences, symposia, and other industry events.

• Collaborate with digital workflow partners, including intraoral scanner, implant, and CAD software manufacturers.

• Support the adoption and utilization of SprintRay products following installation.

• Follow up with inbound leads and prospective customers generated directly through SprintRay.

• Partner with the ANZ commercial team to identify opportunities and support regional growth initiatives.

• Maintain accurate customer, lead, and activity information within Salesforce.

• Provide feedback from customers and partners to internal teams regarding products, workflows, training needs, and market trends.

Qualifications

• Background in dentistry, dental assisting/nursing, dental technology, dental laboratory work, or a related field preferred.

• Experience with digital dentistry, CAD/CAM, 3D printing, or other dental technology strongly preferred.

• Comfortable educating and presenting to dental professionals in both individual and group settings.

• Strong interpersonal and relationship-building skills.

• Customer-focused with the ability to explain technical concepts in a practical and approachable way.

• Comfortable supporting commercial activities while maintaining a consultative and educational approach.

• Strong organizational skills and ability to manage multiple customer and partner activities.

• Experience with Salesforce or another CRM system is preferred.

• Ability to travel throughout Australia and New Zealand as required.

About SprintRay

SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.

But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.

Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.

At SprintRay, the future of dentistry is being printed today. Want to be part of it?

Equal Opportunity Employer

SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To All Recruitment Agencies:

Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

Accessibility

If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.