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Account Executive - SaaS Coaching Platform

Role overview

Qualifications

  • 2+ years working in inside sales, account management, or consultative customer-facing roles
  • Bachelor’s degree or equivalent work experience
  • Proven ability to consult with business owners, identify operational pain points, and recommend tailored solutions
  • Experience using AI tools to increase quality and efficiency of work

Responsibilities

  • Drive collaboration by fostering meaningful interactions with both Pros and internal team members
  • Showcase a commitment to delivering substantial value for our Pros using consultative techniques
  • Demonstrate curiosity, adaptability, and resilience within a results-oriented environment
  • Deliver strong customer service, presentation, and problem-solving skills across every Pro interaction

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Adaptability
  • Resilience
  • Time Management
  • Organizational Skills
  • Curiosity

About the company

Housecall Pro logo

Housecall Pro

Computer Software / SaaS

Housecall Pro was founded in 2013, and we’ve been helping home service professionals succeed ever since. Our goal is to champion Pros with exceptional technology that makes their work simpler, smarter, and more profitable. And while our features are built to help Pros manage every aspect of their business—from scheduling, to dispatching, to payments—we also know that it’s a whole lot easier to run a business with a community behind you. That’s why we created the most powerful community of home service Pros, united by a common purpose and always there to lend a hand. Housecall Pro serves more than 25,000 HVAC, Plumbing, Electrical, Cleaning, and other field service businesses. We show up for our Pros every single day, investing in them however they need us. We exist to serve our customers, and we get stronger with every Pro that trusts us to champion them to success.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  

We also offer:

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a Specialist, Enrollment for Business Coaching, you identify the challenges and pain points customers face in their businesses and demonstrate how our coaching solutions alleviate those issues. You support our service professionals (our Pros) to foster business growth. You communicate effectively and support our Pros by delivering program walkthroughs and providing actionable knowledge on how to best leverage business coaching to scale operations.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

  • Drive collaboration by fostering meaningful interactions with both Pros and internal team members to support growth initiatives
  • Showcase a commitment to delivering substantial value for our Pros by using consultative techniques and consultative selling skills
  • Demonstrate curiosity, adaptability, and resilience within a results-oriented environment that values autonomy and teamwork
  • Champion continuous learning by taking initiative and embracing change to improve processes and outcomes
  • Deliver strong customer service, presentation, and problem-solving skills across every Pro interaction
  • Address and overcome objections as they arise during customer conversations
  • Engage prospective Pros through multiple outreach channels to expand coaching program participation

Qualifications: 

  • 2+ years working in inside sales, account management, or consultative customer-facing roles required (software or coaching services a plus)
  • Bachelor’s degree or equivalent work experience
  • Proven ability to consult with business owners, identify operational pain points, and recommend tailored solutions
  • Experience using AI tools to increase quality and efficiency of work

What will help you succeed:

  • Excellent written and verbal communication skills
  • Strong problem-solving skills and prompt attention to detail
  • Self-starter mindset with the ability to learn quickly in a fast-paced environment
  • Strong organizational and time management skills
  • A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments

Location Dependent Information 

This role is open to candidates with an expected base hourly rate of $18.38-20.43 and annual on-target earnings of $85,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

 

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.   

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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