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Collections Intern (Paid, Temporary, 90-Day)

Role overview

Qualifications

  • Prior experience in collections, accounts receivable, or a phone-heavy customer service role a plus, not required
  • Comfortable making a high volume of calls per shift
  • Clear, professional phone manner, including with clients who are behind on payment
  • Familiarity with QuickBooks is a plus, not required

Responsibilities

  • Make outbound collection calls to clients with past-due invoices
  • Confirm invoice details and amounts owed before each call
  • Process credit card payments over the phone
  • Document call outcomes and payment status after each contact

Key facts

  • Remote from: New York (USA)
  • Internships
  • Entry-level / graduate
  • English

Hard skills

Other skills

  • Collections
  • Customer Service
  • Communication
  • Professionalism
  • Reliability

About the company

Mannix Marketing logo

Mannix Marketing

Digital Marketing & SEO Agencies

Success Measured™ - Mannix Marketing has been helping companies succeed online since 1996. With a philosophy based upon old-fashioned hard work in an ever-changing market, the team at Mannix Marketing is committed to the success of each and every client. Our business is all about developing long-term relationships focused on customer service- proven by our amazing client retention rate of over 99.5%! Your website design, usability, and online visibility is a reflection of your business, so make an amazing first impression with a Mannix Marketing website. A Mannix Marketing website design provides not only a professional look for your business, but the usability and potential for growth that puts muscle in your online presence. Each site is unique and reflects the personality you want your business to reflect. Of course, simply having a good looking website does not guarantee results. You also need great search engine optimization (SEO) services. Where should you start in creating an effective Saratoga, Tech Valley or Albany web design? What should be your SEO strategy? Our expertise is in all areas of internet marketing, our success based solidly on experience. Contact us for a website design, SEO, or digital marketing consultation. Core Values Honesty - truthfulness, sincerity, or frankness. Team Unity - concord, harmony, or agreement Respect - proper acceptance or courtesy Integrity - adherence to moral and ethical principles Positivity - confident in opinion or assertion Quality - commitment to excellence

Company details

Company typeSME
IndustryDigital Marketing & SEO Agencies
Company size11 - 50

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Job description

About the role

Mannix Marketing is looking for a Collections Intern to help manage outstanding client invoices for a 90-day engagement. This is a phone-heavy role: you'll reach out to clients with past-due balances, confirm what's owed, and collect payment.

What you'll do

  • Make outbound collection calls to clients with past-due invoices
  • Confirm invoice details and amounts owed before each call
  • Process credit card payments over the phone
  • Document call outcomes and payment status after each contact
  • Escalate accounts with disputes or non-payment to the team as needed


What we're looking for

  • Prior experience in collections, accounts receivable, or a phone-heavy customer service role a plus, not required
  • Comfortable making a high volume of calls per shift
  • Clear, professional phone manner, including with clients who are behind on payment
  • Familiarity with QuickBooks is a plus, not required
  • Reliable internet connection and a quiet workspace

This is a fixed 90-day, paid position. There may be an opportunity to extend based on business need, but no ongoing role is guaranteed beyond the initial term.


Location
: Remote, located in/around Queensbury, NY preferred
Pay Rate: $20-$25/hr
Schedule: Part-time, 15-25 hours/week, flexible
Duration: Fixed-term, 90 days from start date

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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