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Direct-to-consumer Inside Sales (IC) Associate - Work From Home

Health Care Service Corporation

Role overview

Qualifications

  • Maintain an active Health, Accident (Life preferred) resident license, or acquire license within 90 days
  • Bachelors preferred
  • Minimum of 2 years of direct-to-consumer sales experience
  • Proven track record of achieving and exceeding sales targets

Responsibilities

  • Deliver professional activities in Direct Sales responsible for selling healthcare-related products
  • Conduct consultative needs assessments and enroll recipients telephonically
  • Generate leads, qualify prospects, close sales, and meet or exceed sales quotas
  • Communicate information accurately and timely, and adhere to compliance standards

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Communication
  • Time Management
  • Problem Solving
  • Teamwork

About the company

Health Care Service Corporation logo

Health Care Service Corporation

Health Insurance (Payers)

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

Links

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Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Direct to Consumer (DTC) Sales Associate delivers professional activities in the Direct Sales job family, responsible for selling healthcare-related products through inbound and outbound calls, chat interactions, and other technology-enabled channels. Receives inquiries from prospective members, conducts consultative needs assessments, positions Medicare Advantage, Medicare Supplement, Prescription Drug Plan, Dental, and Ancillary solutions, and may enroll recipients telephonically while completing required documentation in a timely manner. Develops sales opportunities through generated leads, personal referrals, and business partner referrals, maintains sales programs within an assigned territory, and is responsible for generating leads, qualifying prospects, closing sales, and meeting or exceeding sales quotas. Conducts the majority of selling activities over the phone, internet, and computer while leveraging CRM, sales, telephony, and AI-supported tools to guide customer conversations. Communicates information accurately and timely, tracks sales activity and results, adheres to CMS and HCSC compliance standards, attends sales and department meetings, and applies professional knowledge to provide guidance, insight, and exceptional customer service in a fast-paced, performance-driven environment.

This role is eligible for sales incentive compensation (IC).

Required Job Qualifications:

  • Maintain an active Health, Accident & (Life preferred) resident license, or acquire license within 90 days.
  • Bachelors preferred
  • Minimum of 2 years of direct-to-consumer sales experience
  • Proven track record of achieving and exceeding sales targets
  • Cable broadband or Fiber Optic with internet speeds of at least 10 Mbps download and 5 Mbps upload
  • Capability to participate in on-site training and sales conferences which may necessitate overnight travel as determined by the business.

Schedule:

  • Availability to work during the hours of 8am-8pm in your local time zone.
  • Able to work weekends, holidays, evenings, and rotating shifts.
  • Ability to work overtime as business requires.

Locations: This is a fully remote position, available in the US only

License: Licensed in at least one of the following states: AL, AZ, TN, TX, NM, PA

Sponsorship: Sponsorship is not available.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$18.46 - $37.84

Exact compensation may vary based on skills, experience, and location.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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