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Outbound Calling - Work From Home

SPLACE

Role overview

Qualifications

  • Preferred Insurance Experience
  • Stable, high-speed internet connection
  • Reliable computer or laptop
  • Quality wired headset

Responsibilities

  • Make high-volume outbound cold calls to homeowners
  • Generate qualified appointments for the field sales team
  • Handle objections and answer basic homeowner questions professionally
  • Maintain consistent daily calling activity and productivity

Key facts

  • Remote from: Anywhere
  • Full time
  • English

Hard skills

Other skills

  • Communication
  • Professionalism
  • Reliability

About the company

SPLACE logo

SPLACE

Outsourcing & Offshoring

Splace is a business process outsourcing company composed of highly trained, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated and in the process of Great Place to Work (GPTW) and ISO 27001 Certification. We assist businesses and organizations in simplifying: daily operational activities taking off repetitive tasks  online and offline marketing  advertising  customer service  technical troubleshooting  payment processing  order fulfillment  and many more. We provide each clientele with a dedicated team specifically performing client’s tasks only, so business owners can focus on more significant and critical priorities. Our clientele base consists of:• Business Corporations• eCommerce Sites• Real-Estate Companies• Finance and Accounting• Healthcare• Education • Travel and Tourism • Construction• Renewable Energy We are more than just a BPO company. It is our pride to provide quality top-rated professionals with great work ethics, dedication, and commitment to get the job done and exceed our client’s expectations.We equip our talents with the most updated contact center software technologies and connection infrastructures to ensure that our teams use the right tools and equipment for the job.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

Role Overview
  • Make high-volume outbound cold calls to homeowners.
  • Generate qualified appointments for the field sales team.
  • Help build the sales pipeline by scheduling high-quality, pre-qualified leads.
Key Responsibilities
  • Contact homeowners through outbound cold calling.
  • Identify homeowner needs or interest in home improvement services.
  • Handle objections and answer basic homeowner questions professionally.
  • Schedule qualified appointments with a high likelihood of showing.
  • Maintain consistent daily calling activity and productivity.

Home Service Verticals
  • Roofing
  • Windows & Doors
  • Siding
  • Restoration
  • Solar
  • Additional Home Services

Performance Metrics

Success in this role is measured by:
  • Number of qualified appointments booked.
  • Appointment show rate.
  • Accuracy and quality of appointment qualification.
  • Consistent outbound calling activity.
  • Reliability and professionalism in every interaction.

Requirements

Preferred Insurance Experience

Candidates with experience handling or supporting the following insurance companies, agencies, or brokerages are highly preferred.

Insurance Carriers

  • State Farm
  • GEICO
  • Progressive
  • Allstate
  • Liberty Mutual
  • Farmers Insurance
  • Nationwide
  • The Hartford
  • Travelers
  • American Family Insurance
  • USAA
  • Erie Insurance
  • Auto-Owners Insurance
  • The General
  • Root Insurance

Insurance Agencies & Brokerages

  • Goosehead Insurance
  • AssuredPartners
  • Acrisure
  • HUB International
  • Brown & Brown
  • USI Insurance Services
  • Foundation Risk Partners
  • Lockton
  • Marsh McLennan
  • Aon
  • WTW

Technology Requirements

  • Stable, high-speed internet connection.
  • Reliable computer or laptop.
  • Quality wired headset.
  • Quiet, dedicated workspace free from distractions.
  • Ability to learn new systems and technology quickly.
  • Experience with dialers and CRM software is preferred.


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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