Technical Operations and Automation Specialist in Philippines

This is a remote position.

Full-Time | Remote | Philippines 

Are you the person people turn to when something technical breaks and you actually enjoy figuring out why?

Do you look at a repetitive process and immediately start thinking, “There has to be a better way to automate this”?

Made for Math is looking for a Technical Operations & Automation Specialist to own the systems that keep our online education company running smoothly. You’ll work across our website, LMS, CRM, automations, analytics, and connected tools to troubleshoot problems, build new systems, and improve the way our technology works together.

ABOUT US: Made for Math™ is an all-online math intervention company serving students with complex learning profiles, including dyslexia, dyscalculia, ADHD, and autism. Our team works remotely, moves quickly, and cares deeply about creating systems that make life easier for our students, families, and employees.

OUR IDEAL CANDIDATE

You’ll know this position is right for you if:

• You love troubleshooting and can stay curious when something isn’t working.
  
• You can look at a manual process and identify opportunities to automate it.
  
• You’re comfortable working across WordPress, CRMs (we use Zoho), APIs, webhooks, databases, and automation tools.
  
• You can write or troubleshoot basic CSS, PHP, JavaScript, and SQL, including using AI tools responsibly to accelerate your work.
  
• You know how to test your work before declaring it finished.
  
• You communicate clearly with nontechnical teammates and outside vendors.
  
• You document what you build so important systems don’t live in one person’s head.
  
• You’re comfortable saying, “I don’t know yet, but I know how to figure it out.”
  
• You are detail-oriented and know that we won’t consider your application if you don’t include a cover letter with your application that is addressed to Ms. Green Star.
  

Here is what your work will look like:

• Own day-to-day technical operations across our WordPress website, LearnDash LMS, Zoho systems, and connected tools.
  
• Troubleshoot website, course-access, online checkout systems, CRM, automation, and customer-account issues before escalating to outside specialists.
  
• Build landing pages, funnels, products, courses, and automations to approximately 90% completion before final review.
  
• Connect systems using tools such as Uncanny Automator, Zapier, APIs, webhooks, and custom code when needed.
  
• Monitor integrations, marketing tracking, analytics, and KPI dashboards to make sure data is accurate and systems are functioning properly.
  
• Maintain and improve our technology stack, including identifying tools or processes that could be simplified, consolidated, or automated.
  
• Coordinate directly with vendors and technical partners when additional support is needed.
  
• Maintain documentation and SOPs for important systems and workflows.
  

Our current technology stack includes:

WordPress, Divi, LearnDash, FunnelKit, Sublium, AffiliateWP, Uncanny Automator, Uncanny Toolkit, Zoho CRM, Zoho Invoice, Zoho Campaigns, Airtable, Zapier, APIs, webhooks, Looker Studio, MySQL, BigQuery, and other connected platforms.

You do not need prior experience with every tool listed above. We care much more about strong technical problem-solving, systems thinking, and your ability to learn unfamiliar platforms quickly.

Schedule: This is a full-time, fully remote position for someone based in the Philippines. One of the perks of this role is that you can work primarily during normal Philippine daytime hours. We do not require you to work a permanent U.S. night shift. One regular overlap we require is our weekly team huddle on Mondays at 1 PM Pacific Time, which is Tuesday at 4 AM /5 AM in the Phillippines. 

Because we occasionally host major online events or launches, there may be a few times each year when additional U.S.-hour availability is needed. We’ll communicate those dates in advance whenever possible.

Pay: ₱45,000–₱55,000 PHP per month, depending on experience and technical skill. 

APPLICATION PROCESS (all steps must be completed to be considered for this position):

1. Apply online by completing the application
   
2. Initial VideoAsk interview
   
3. Complete a short technical problem-solving task   
   
4. Virtual Task Interview via Zoom (fix a WordPress automation issue)
   
5. DISC Assessment and Reference Check
   
6. Final panel interview 
   

Requirements

·         Bachelor’s degree in IT/Computer Science, or related field preferred; equivalent hands-on experience accepted.

·         3+ years experience in technical operations, WordPress, systems integration, or web development.

·         Strong English communication skills and working knowledge of APIs, webhooks, CSS, JavaScript, PHP, and SQL.