Senior Property Claims Specialist

Division or Field Office:

Property & Material Damage Div

Work from:

88,693.00 - 141,678.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
   

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion and judgment in the handling of large commercial and personal property claims assignments in designated region. Acts as a consultant to regional management on property claims procedures and educational programs. Responsible for post-loss coordination of CAT activity.

• The successful candidate will reside in or relocate to Chicago, IL, Wisconsin or Eastern NY.
• Relocation assistance may be available.
• The successful candidate must be willing to obtain and maintain necessary licenses.
• A company car and equipment to work from home will be provided.
• Excellent time management and organization skills preferred.
• Ability to drive/travel regularly within the assigned territory.

Duties and Responsibilities

• Investigates and/or directs the investigation of commercial property claims. Interviews insureds, claimants and others as required. Inspects property damage, reviews information to prepare estimates, evaluates and makes recommendations regarding coverage of claims, determines liability and total value of claims and negotiates settlements.
• Determines all available coverage for risk and ERIE's liability and establishes total value of loss. Identifies all subrogation potential.
• Reviews information to prepare estimates and arranges for repairs of insured losses.
• Settles loss and maintains complete file documentation.
• Communicates with insureds or Agents regarding settlement and/or adjustment.
• Directs activity of necessary experts.
• Works directly with department manager to develop and implement new policies and procedures for the department.
• Meets with management as requested to analyze regional and branch performance and make recommendations for changes.
• Assists in training new Employees and property claims specialists in the branches when requested by claims manager.
• Works with regional CAT coordinators to coordinate CAT teams for property losses.
• Serves as consultant to the branch offices on commercial property claims.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities

• Values Diversity
• Self-Development
• Nimble Learning
• Information Management Skills
• Collaborates
• Customer Focus
• Job-Specific Knowledge
• Cultivates Innovation
• Optimizes Work Processes (IC)
• Instills Trust
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational Requirements

• High school diploma, or GED, required.
• Bachelor’s degree preferred.

Additional Experience

• Seven years experience in property adjusting required.
• Working knowledge of Windows software required.
• Position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

Designations and/or Licenses

• AIC designation or CPCU 3 or 4 preferred.
• Appropriate license as required by state.
• Valid driver’s license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Lifting/Moving 0-20 lbs; Often (20-50%)
• Lifting/Moving 20-50 lbs; Often (20-50%)
• Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
• Driving; Occasional (<20%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Occasional (<20%)
• Climbing/accessing heights; Moderate (30-40%)