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Enrolments Advisor

Role overview

Qualifications

  • Proven background or knowledge in Early Childhood Education in NZ or Healthcare in NZ is advantageous
  • A people-focused communicator who enjoys building relationships
  • Strong organisational skills with the ability to manage multiple tasks
  • Confident in both written and verbal communication

Responsibilities

  • Work to established domestic student enrolment targets, as outlined in KPIs and annual sales goals
  • Oversee, undertake, and support the domestic application and enrolment process for new and returning students
  • Act as the key contact for students throughout their application and enrolment journey
  • Provide regular and ad-hoc reporting on recruitment and enrolment activity

Key facts

  • Remote from: New Zealand
  • Full time
  • Senior (5-10 years)
  • Academic Advisor
  • English

Hard skills

Other skills

  • Customer Service
  • Sales
  • Communication
  • Organizational Skills
  • Relationship Building
  • Problem Solving

About the company

UP Education logo

UP Education

Education Administration

UP Education is the leading private tertiary education platform across Australia and New Zealand, educating over 39,000 students annually through a network of 64 campuses and dynamic online environments. Our platform spans higher education, vocational training, and pre-university programmes—across high-demand areas such as Health & Wellbeing, Applied Trades, Digital & Creative, and Enterprise. With more than 300 accredited qualifications and strong employment outcomes, we empower learners with the skills they need to thrive in the workforce. What sets UP Education apart is our deeply embedded academic governance framework, strong completion and student success rates, and our proven ability to scale quality education outcomes. - 39,000+ domestic and international students - 300+ programmes across in-demand subject areas - 64 campuses across Australasia, plus online delivery - ~80% NZ completion rate vs. ~60% sector average - #1 market position in key subject niches We operate with a long-term growth mindset, combining organic programme innovation with strategic acquisitions. Supported by centralised shared services—including academic governance, regulatory expertise, and tech-enabled delivery—our group of institutions continues to expand access to world-class learning opportunities. At UP Education, we believe in lifelong learning, industry alignment, and making a meaningful impact in the communities we serve.

Company details

IndustryEducation Administration
Company size1001 - 5000

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Job description

Company Description

For more than 40 years, New Zealand Tertiary College (NZTC) has been a leading tertiary education provider, delivering NZQA-approved qualifications to students across New Zealand and around the world. Our programs are designed to equip students with the knowledge, skills, and confidence to excel in their chosen fields of education and healthcare. 

New Zealand Tertiary College values people and is committed to empowering students to care, educate and serve meaningfully and effectively by providing comprehensive and professional programs. 

To learn more about us, please visit https://www.nztertiarycollege.ac.nz/ 

Job Description

Location: Anywhere New Zealand 
Full-time | Permanent | Remote 

 
About the role 

Are you passionate about helping people take the next step in their education journey? 

As an Enrolments Advisor, you will play a key role in guiding prospective students into programs that change lives. 

This role sits at the heart of NZTC’s enrolment acquisition, recruitment, marketing, communications and customer engagement. You’ll be the first point of contact for domestic learners, inspiring confidence, offering support, and helping students navigate each step of the application and enrolment process. 

No two days will be the same, and you’ll work closely with a supportive team committed to delivering exceptional student experiences. 

As Enrolments Advisor, your responsibilities include but are not limited to:  

Enrolments, promotions and marketing  

  • Work to established domestic student enrolment targets, as outlined in KPIs and annual sales goals  
  • Oversee, undertake, and support the domestic application and enrolment process for new and returning students 
  • Act as the key contact for students throughout their application and enrolment journey, proactively guiding them through every step 
  • Provide regular and ad-hoc reporting on recruitment and enrolment activity 
  • Liaise with and support international enrolment staff 
  • Maintain a strong understanding of college programs, academic regulations and student support services 
  • Promote a strong customer-focused culture throughout the college 

Administration  

  • Establish and maintain accurate student records to meet all compliance requirements 
  • Ensure prospect, application and enrolment data is entered accurately and in a timely manner  

Miscellaneous  

  • Ensure all QMS, curriculum, company, program information and teaching resources generated during employment are retained as property of the college 
  • Be open and adaptable to changes in duties or responsibilities as required 

Qualifications

What We're Looking For 

  • Proven background or knowledge in Early Childhood Education in NZ or Healthcare in NZ is advantageous 
  • A people-focused communicator who enjoys building relationships 
  • Strong organisational skills with the ability to manage multiple tasks 
  • Confident in both written and verbal communication 
  • A proactive, solutions-focused approach 
  • Experience in customer service, admissions, sales, administration or a related field is advantageous 

Additional Information

Why You’ll Love Working With Us 

  • Be part of a warm and supportive team who genuinely care about students 
  • Make a real impact by helping people begin meaningful careers 
  • Professional development and opportunities to grow within the organisation 
  • Remote work giving you the flexibility to balance personal and professional commitments 
  • Be part of a long-standing, reputable tertiary institution that’s supported by a wider organisation with national and international reach 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.  

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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