Contract Development Manager, Provider Contracting

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Contract Development Manager, Provider Contracting

Live

What you will do

Let’s do this. Let’s change the world. This Contract Development Manager, Provider Contracting role is a customer contract delivery role within Provider Contract Development. The Contract Development Manager owns assigned provider contract documents from request through execution, ensuring approved business intent is translated into accurate, executable contract language and that the contract record is complete and reliable in the CLM environment.

The role reports to a Provider Business Segment Lead and supports the Segment Lead’s portfolio ownership. The role uses approved templates, clauses and drafting guidance; contributes practical insights to improve reusable drafting assets; and partners with enterprise roles when contract language, templates or processes should be standardized across the organization.

Career category / family

Operations | Business - Contracts & Pricing

Reporting relationship

Reports to Sr. Manager, Provider Contract Development Segment Lead

Primary focus

Customer contract document delivery, drafting accuracy, CLM data integrity and process controls for assigned provider segments

Key partners

Coverage & Pricing, Law, Contract Pricing Execution, Government Pricing, Finance, Business Integration, Contract Development & Governance, Conga Business Team

In this vital role, you will operate in a dynamic, business-critical contracting environment supporting Provider Contract Development. You will be responsible for creating, revising, managing and quality-checking provider customer contract documents, maintaining accurate contract data in the CLM system, and collaborating across functions to ensure key controls in the contracting process are met.

Core Responsibilities

1. Customer Contract Drafting and Document Ownership

• Draft, revise and manage provider agreements, amendments, notice letters, termination letters, schedules, exhibits and related customer contract documents.
• Translate Coverage & Pricing-approved business intent, discount strategies, rebate structures and contract terms into clear, accurate and executable contract language.
• Prepare contract documents for internal review, Law review, business approval, execution and downstream implementation.
• Ensure final contract documents accurately reflect approved terms, applicable templates, business requirements and required process controls.
• Maintain document quality through careful proofreading, version control, issue tracking and timely escalation of drafting or business questions.

2. Segment Portfolio Support

• Support assigned provider segment portfolios under the direction of the Segment Lead, such as hospital, GPO, oncology, general medicine, inflammation, rare disease, nephrology, retina or other provider contracting areas.
• Manage assigned contract requests from intake through completion while balancing timing, quality, business urgency and stakeholder expectations.
• Participate in portfolio planning, renewal planning, document review meetings and customer-specific contracting discussions as requested by the Segment Lead.
• Provide accurate status updates, identify risks or delays, and proactively surface dependencies that may impact contract delivery.
• Build segment expertise by learning customer structures, product-specific language, recurring contract models and common business issues within assigned portfolios.

3. CLM Data Integrity and Contract Controls

• Own the accuracy of contract data and document records for assigned work in Conga CLM or the applicable contract lifecycle management system.
• Ensure key contract terms, metadata, file history, approvals, executed documents and supporting materials are complete, accurate and appropriately maintained.
• Follow required contracting controls, including intake validation, document creation, review routing, approvals, execution readiness, file retention and handoff to downstream teams.
• Support audit, litigation or compliance-related document retrieval requests by researching contract records and producing accurate supporting documentation.
• Identify data quality issues, system gaps or recurring process breakdowns and escalate them through the appropriate Segment Lead, Business Integration or system-support channel.

4. Cross-Functional Collaboration

• Collaborate closely with Coverage & Pricing, Law, Contract Pricing Execution, Government Pricing, Finance, Contract Business Operations and other cross-functional partners.
• Help ensure contract documents are aligned with approved pricing intent, implementation needs, operational feasibility and compliance considerations.
• Participate in meetings to clarify business requirements, anticipate downstream needs, resolve open questions and keep contract work moving.
• Communicate contract status, risks, required decisions and document history clearly to internal stakeholders and leadership.
• Demonstrate sound judgment in knowing when to proceed, when to ask questions and when to escalate.

5. Contract Quality, Standardization and Continuous Improvement

• Use approved templates, clauses, playbooks, job aids and standard work to support consistent contract drafting across the Provider Contract Development organization.
• Identify opportunities to improve contract language, templates, checklists, standard documents, workflows or knowledge resources based on real contract work.
• Flag customer language, contract structures or drafting approaches that may have broader reuse value for Contract Development & Governance review.
• Support enterprise drafting or implementation initiatives as requested, including master agreement refreshes, product launch readiness, WAC or NDC changes, notice programs, tear sheets and other cross-segment activities.
• Contribute to a learning culture by sharing lessons learned, raising process improvement ideas and supporting consistent ways of working across the team.

Win

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The Contract Development Manager professional we seek is detail-oriented, collaborative, adaptable and accountable, with strong business writing skills and the ability to manage high-volume contract work with quality and urgency.

Basic Qualifications

• Doctorate degree
• OR Master’s degree and 2 years of commercial contracting, sales operations, finance and/or analytics experience
• OR Bachelor’s degree and 4 years of commercial contracting, sales operations, finance and/or analytics experience
• OR Associate’s degree and 10 years of commercial contracting, sales operations, finance and/or analytics experience
• OR High school diploma / GED and 12 years of commercial contracting, sales operations, finance and/or analytics experience

Preferred Qualifications

• Experience drafting, editing or managing commercial agreements, amendments, notices, letters, schedules, exhibits or related contract documents.
• Experience translating business terms, pricing structures, rebate arrangements, discount programs or contract requirements into clear written contract language.
• Experience in healthcare, pharmaceutical, biotechnology, market access, provider contracting, hospital/GPO contracting, sales operations, finance, legal operations or contract lifecycle management.
• Familiarity with CLM systems such as Conga, DocuSign or similar contract systems; experience maintaining contract data, metadata, approvals and executed contract records.
• Strong writing, proofreading, issue-spotting and analytical skills, with excellent attention to detail and document quality.
• Ability to manage multiple priorities and deadlines in a high-volume environment while maintaining accuracy and control discipline.
• Strong collaboration skills and comfort working with Law, Coverage & Pricing, Contract Pricing Execution, Government Pricing, Finance and operational partners.
• Learning agility and curiosity to build expertise across provider customer segments, product portfolios, pricing constructs and contracting processes.
• Demonstrated ability to identify process improvements, reusable language opportunities or workflow gaps and translate them into practical recommendations.

Thrive

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now for a career that defies imagination

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen anticipates accepting applications until 9/11; however, we may continue accepting applications beyond this date if we do not receive a sufficient number of candidates.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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