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B2B Partnerships Operations Manager

Role overview

Qualifications

  • 3-5 years of professional experience in a similar role or sector
  • Proven ability to negotiate and structure commercial partnerships
  • Strong track record of leading cross-functional initiatives
  • Fluency in English

Responsibilities

  • Own day-to-day operations and internal coordination of existing partnerships
  • Identify and assess new partnership opportunities and manage contract negotiations
  • Lead key strategic initiatives, coordinating with cross-functional stakeholders
  • Scale operations and monitor performance metrics

Key facts

Hard skills

Other skills

  • Negotiation
  • Communication
  • Curiosity
  • Growth Mindedness

About the company

TheFork logo

TheFork

E-commerce & Online Marketplaces

Bienvenue sur TheFork ! Depuis toujours, nous sommes convaincus que les meilleurs moments se partagent autour de la table et que nous voulons vous offrir des moments inoubliables. Cette intime conviction est également le fondement de notre mission : rassembler les individus dans un monde de plus en plus numérisé, défendre la restauration qui nous permet de vivre ces moments et nourrir non seulement nos corps, mais aussi nos esprits. 🍽 Fondée en 2007 et présente dans 12 pays, nous sommes la première plateforme de réservation de restaurants à travers l'Europe et l'Australie, et nous offrons à tous les foodies un accès simple en 3 clics aux meilleurs restaurants. Comment ? Grâce à notre gamme exceptionnelle d'outils ! L'appli TheFork : notre application gratuite pour découvrir et réserver en 3 clics les meilleurs restaurants en France, en Europe et en Australie. TheFork Manager : notre logiciel tout-en-un de gestion de restaurant qui permet aux restaurateurs de développer de façon pérenne leur activité. TheFork PAY et TheFork Gift Card : des moyens rapides et faciles de payer directement depuis l'application TheFork, faisant du paiement un jeu d’enfant ! Nous avons des bureaux dans toute l'Europe, avec une équipe internationale venant du monde entier. Nous sommes tous des gourmands dans l'âme et travaillons ensemble dans un environnement flexible, multiculturel et positif qui permet à chacun de se développer, tant sur le plan professionnel que personnel. Vous souhaitez rejoindre l'équipe et devenir un forkie ? Consultez nos offres d'emploi ci-dessous 👇 https://careers.thefork.com/global/en Le saviez-vous, nous faisons partie du groupe Tripadvisor. Restez connectés et abonnez-vous pour suivre toutes nos actualités !

Company details

Company typeScaleup
IndustryE-commerce & Online Marketplaces
Company size501 - 1000

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Job description

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

TheFork works with a wide range of partners to expand its value proposition and address key restaurant needs (technology, marketing, payments, and financing). As Partnerships Operations Manager, you will own partnership operations and drive their strategic expansion to maximize business impact.

  • Existing Partnership Management: Own day-to-day operations and internal coordination, grow existing partnerships, scale operations, and monitor performance metrics.

  • Partnership Expansion: Identify and assess new partnership opportunities, source and onboard new partners, and structure commercial deals while managing contract negotiations.

  • Project Management: Lead key strategic initiatives from scoping and timelines to execution, coordinating cross-functional stakeholders (Sales, Ops, Product, Tech, Legal, Finance) to drive alignment and impact.

Who you are:

You Must Meet These Critical Qualifications:

  • 3-5 years of professional experience in a similar role or sector.
  • Proven ability to negotiate and structure commercial partnerships (experience in procurement, strategic sourcing, business development, or partner/vendor management).
  • Strong track record of leading cross-functional initiatives from scoping and planning to execution and rollout.
  • Excellent stakeholder management and communication skills.
  • Hands-on, execution-focused mindset with strong ownership.
  • Fluency in English.

You Can Impress With These Additions:

  • Fluency in French and/or Spanish and/or Italian.
  • Experience in a tech or marketplace environment.
  • Curious, growth-oriented mindset with a strong desire to learn and evolve alongside the business.
  • Genuine interest in the food and restaurant industry.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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