Logo for NEC Software Solutions

Mid Level User Researcher - 3 month contract

Role overview

Qualifications

  • Significant experience working as a user researcher within GDS projects
  • Experience working within multidisciplinary delivery teams
  • Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities

Responsibilities

  • Delivering user research across a substantial GDS project
  • Working closely with multidisciplinary teams on complex, sensitive, and fast-moving problems
  • Contributing to services with meaningful societal impact

Key facts

  • Remote from: United Kingdom
  • Full time
  • Senior (5-10 years)
  • User Researcher
  • English

Hard skills

Other skills

  • Problem Solving
  • Dealing With Ambiguity

About the company

NEC Software Solutions logo

NEC Software Solutions

GovTech & Civic Tech

Innovation when it matters most. We build software and services that help keep people safer, healthier, and better connected worldwide. Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities, and housing providers, all working to prevent harm and provide the right support. Our software and services get them great outcomes.

Company details

Company typeXLarge
IndustryGovTech & Civic Tech
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Company Description

Come join us and make a difference in the world! 

NO AGENCIES PLEASE

Job Description

We are looking for an experienced Mid Level User Researcher with strong GDS experience to join the multidisciplinary team on one of our most visible programmes. This is a 3 month contract role, with a chance of extension, designed for someone who enjoys working in complex, high social impact delivery environments. 

The role is remote. We are ideally looking for someone who can start on 28th September. 

You’ll be delivering user research across a substantial GDS project, working closely with multidisciplinary teams on problems that are often complex, sensitive and fast‑moving.

While the environment brings challenge and pressure, it also offers the opportunity to contribute to services with meaningful societal impact, where good user research genuinely shapes outcomes for the public

Qualifications

Essential Experience: 

  • Significant experience working as a user research within GDS projects 
  • Experience working within multidisciplinary delivery teams 
  • Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities 

Desirable Experience: 

  • Experience working within Health Contexts. 

Additional Information

  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
  • All offers are subject to satisfactory vetting, references and occupational health checks. 
  • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

NEC Digital Studio

At NEC Digital Studio, we believe in design practices that make the world more human. 

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.  

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all. 

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion 

We’d love your help. And we’ll support you all the way. Discover more at NEC Digital Studio.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

User Researcher Related jobs

Other jobs at NEC Software Solutions

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.