Description
Our mission is to empower our team to innovate and deliver beyond expectations. We are seeking a Seasonal Talent Acquisition Specialist who embodies Peak Support's core values and shares our deep commitment to our clients and team members. If you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you.
What you’ll do:
- Work directly with the Talent Acquisition Manager. This is to ensure understanding of requirements and expectations of a job. Once TAS has a good understanding of the position, he/she can effectively assess applicants.
- Source candidates. To effectively target the right candidates for the job, TAS will source and recruit candidates using a variety of platforms and through varying outlets like job postings and social media. TAS also recommends creative ways of sourcing talents.
- Screen, interview, and assess candidates. TAS will shortlist candidates, schedule all interviews and then prepare and advise candidates beforehand. He/she will also review online profiles, resumes, cover letters, and assess interview performance. TAS must also complete all pre-screening and screening activities for applicants which may include reference check.
- Assist with the hiring process. In order to facilitate a smooth onboarding process for new hires, TAS will update recruiting documents as well as assist in scheduling the NHO.
- Continuously improve the processes. We are growing and along with it are processes that need to be improved. TAS will suggest ways to improve Talent Acquisition processes in interviews, assessments, background checks, and other recruiting steps.
- Stay up-to-date with industry trends. Must have in-depth knowledge of the industry in which we recruit.
Requirements
We’re looking for someone with:
- At least 1 year of end-to-end recruitment and candidate management experience
- US market recruitment experience is not required but a huge plus
- Strong written and verbal communication skills
- Excellent phone communication skills, with a clear and professional voice and a quiet, distraction-free environment for phone interviews
- Confidence in communicating and building rapport with candidates from diverse cultural backgrounds, including international hires
- Genuine passion for recruitment and interest in helping candidates find the right opportunities
- Results-driven, proactive, and self-motivated mindset with a strong sense of initiative
- Excellent organizational and time-management skills, with the ability to manage multiple candidates and priorities simultaneously
- Reliable, adaptable, and flexible, particularly when recruitment priorities or schedules change
- Proficiency in Microsoft Excel, PowerPoint, and Dropbox
- Strong patience, persistence, and resilience when managing high-volume recruitment and candidate rejection
- Ability to work independently while maintaining a high level of accountability, professionalism, and follow-through
- Willingness to work day, mid, or graveyard shifts, depending on business requirements
- Willingness to work full-time for a 3-month contract
Peak Support and our Work-from-Home PLUS model
At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games.
We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.
