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Head of Account Management Americas

Role overview

Qualifications

  • Master’s degree in a relevant field, MBA preferred
  • 10+ years in commercial leadership in Life Sciences
  • Proven hunter mindset with a track record of identifying new business
  • Strong data-driven sales leadership

Responsibilities

  • Implement the global commercial strategy within the region
  • Lead the regional sales organization through ongoing changes
  • Build and maintain strong relationships with customers
  • Steer the regional sales pipeline and ensure forecast accuracy

Key facts

Hard skills

Other skills

  • Negotiation
  • Forecasting
  • Communication
  • Teamwork
  • Collaboration
  • Problem Solving

About the company

Sartorius  logo

Sartorius

Biotechnology

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

Company details

Company typeLarge
IndustryBiotechnology
Company size10001

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Job description

Join our Commercial Organization as Head of Account Management Americas and play a pivotal role in shaping long-term growth across one of our most strategic regions. In this leadership position, you will drive the execution of our global commercial strategy, strengthen relationships with key biopharma customers, and lead a high-performing sales organization through a dynamic market environment.

Join Our Commercial Leadership Team

Based in North America, you will work closely with Global Strategic Account Management, Marketing, Business Units and regional leaders to accelerate commercial success and deliver value to our customers. If you are passionate about leading teams, winning new business and building long-term partnerships, we look forward to shaping the future together with you.

Grow With Us – Your Responsibilities

  • Implement the global commercial strategy within the region and ensure alignment with global sales priorities and Business Units’ initiatives to achieve regional revenue targets and market share growth

  • Lead the regional sales organization through ongoing structural and process changes, ensuring clear communication, smooth transitions, and effective alignment with central SAM, Marketing and Business Units while maintaining focus on customer impact and performance

  • Lead complex high-value negotiations and strategic customer engagements across key biopharma accounts and partnerships to secure pipeline conversion and market positioning outcomes 

  • Build and maintain strong relationships with customers, partnering with Business Units Technical Sales to jointly drive account plans and long-term partnerships

  • Steer the regional sales pipeline, ensuring rigorous opportunity qualification, forecasting, and timely progression of commercial activities to secure forecast accuracy, opportunity conversion and accelerate deal velocity

  • Collaborate closely with Business Units for technical expertise and with Marketing, Service, and Operations to serve and anticipate customer needs effectively and deliver value to customers

  • Provide structured feedback on market trends, competitor activity, and customer needs to inform global sales and Business Units’ strategies

  • Integrate local legal entity governance, contract approval frameworks, and intercompany alignment mechanisms to ensure governance & risk integrity

  • Oversee regional risk management, regulatory compliance, and mitigation of legal and operational exposure across North America to protect governance & risk integrity 

What Will Convince Us

  • Master’s degree in a relevant field, MBA preferred

  • 10+ years in commercial leadership in Life Sciences, with deep knowledge of regional market dynamics in the industry

  • Proven hunter mindset with a track record of identifying, developing, and winning new business

  • Strong data‑driven sales leadership based on CRM discipline, forecasting accuracy, pipeline analytics, and KPI sales steering

  • Proven success leading sales teams through organizational and process change

  • Expertise in solution and value‑based selling within complex customer environments

  • Excellent stakeholder management and collaboration skills in a matrix setup, including SAM and Business Units

  • Effective communicator and negotiator at senior customer and internal levels

  • Willing to travel >50% as this role is heavily focused on external customer

  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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