We are seeking a talented and motivated Inside Sales team member that thrives in a sales cycle environment. This member of the team will play a fundamental role in achieving our ambitious revenue growth objectives while collaborating with other Business Development team members.
Essential Responsibilities
- Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.
- Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.
- Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.
- Effectively transfers accounts and client information to Business Development Directors.
- Manages annual expense budget and submits expense reports for reimbursement on approval timelines.
- Expands client requests upselling for business unit when possible.
- Provides weekly sales activity report to management.
- Develops client call cycle to achieve objectives and sales plan
- Provides general intelligence on key competitors.
- Sells the business unit’s capabilities leveraging differentiation framework
- Recognizes and communicates sales opportunities for other business units.
- Establishes and manages customer expectations.
- Collaborates with companywide resources to achieve superior customer satisfaction.
- Organizes and hosts client visits if required.
- Uses SFDC to manage internal communication and document territory and client information as required for the business unit.
- Responsible for Opportunity Management and accurate pipeline forecasting.
- Maintains frequent email and phone contact with clients to grow and expand business relationships.
- Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services.
- Evaluates quotations and provides input to ensure client and company requirements are met.
- Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.
- Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc.
- Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.
- Establishes, nurtures and grows client relationships at the appropriate
Education/Qualifications:
- Bachelor's degree in life science or business field preferred
- Moderate industry knowledge
- Functional scientific/technical expertise in specific areas of drug development
Experience:
- 1+ years' Commercial/sales experience preferred
- Other required work-related experiences
This is a hybrid role with the expectation to work within our Durham headquarters 3 days each week.
Pay Range: $65,000-$80,000 (The range does not include benefits, and if applicable, bonus, commission, or equity)
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here.
Application deadline: September 15, 2026
Physical Demands/Work Environment:
Work Environment:
- Occasional drives to site locations with occasional travel domestically
Physical Requirements:
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Regular and consistent attendance.
- Varied hours may be required.
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Learn more about our EEO & Accommodations request here.
