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Service Inside Sales Specialist

Role overview

Qualifications

  • Fluency in written and spoken English
  • Fluency in written and spoken Polish
  • Experience in sales or customer service
  • Proficiency in additional languages preferred

Responsibilities

  • Develop, grow, and maintain the service business
  • Manage a defined territory from a home-based location
  • Collaborate closely with regional service teams and account managers
  • Build strong relationships with key customer stakeholders

Key facts

  • Remote from: Poland
  • Full time
  • Sales Support Specialist
  • English, Polish

Hard skills

Other skills

  • Sales
  • Communication
  • Collaboration
  • Problem Solving

About the company

Integrated DNA Technologies logo

Integrated DNA Technologies

Biotechnology

Integrated DNA Technologies, Inc. (IDT) develops, manufactures, and markets nucleic acid products for the life sciences industry in the areas of academic and commercial research, agriculture, medical diagnostics, and pharmaceutical development. IDT has developed proprietary technologies for genomic applications such as next generation sequencing, CRISPR genome editing, synthetic biology, digital PCR, and RNA interference. Through its GMP services, IDT manufactures products used by scientists researching many forms of cancer and most inherited and infectious diseases. IDT is widely recognized as an industry leader in custom nucleic acid manufacture, serving over 130,000 life sciences researchers. IDT was founded in 1987 in the United States and has its U.S. manufacturing headquarters in Coralville, Iowa, with additional U.S. manufacturing sites in San Diego, California; Research Triangle Park, North Carolina; and Ann Arbor, Michigan; with international sites in Leuven, Belgium and Singapore. *For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations

Company details

Company typeLarge
IndustryBiotechnology
Company size1001-5000

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Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? 

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.  

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. 

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.
 

The Inside Service Sales Specialist is responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin.

This position reports to the Sr. Manager, EQS Sales - EMEA Benelux & East Zones and will be an remote role in Poland.

What you will do:

  • Develop, grow, and maintain the service business across service contracts, spare parts, regulatory products, and digital products through onsite and remote customer interactions.
  • Manage a defined territory from a home-based location as part of the Eastern Europe, Middle East, and emerging markets team.
  • Collaborate closely with regional service teams, account managers, and hardware sales specialists.
  • Build strong relationships with key customer stakeholders and address service-related needs by identifying customer pain points and developing mutually agreeable solutions using the service portfolio.
  • Maintain a robust sales funnel to support accurate forecasting and business growth.

Who you are:

  • Fluency in written and spoken English.
  • Fluency in written and spoken Polish.
  • Proficiency in an additional language is preferred.
  • Experience in sales, customer service, or a related commercial role is preferred. Candidates from the life sciences, pharmaceutical, healthcare, or service sectors are particularly encouraged to apply.
  • Experience using customer relationship management tools, with Salesforce preferred, and an understanding of all aspects of the sales process.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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