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Epic Training Manager :: Raleigh, NC (Remote)

ARK Solutions, Inc.

Role overview

Qualifications

  • Experience leading or managing Epic training programs in healthcare environments.
  • Experience with Epic curriculum development and training operations.
  • Experience supporting Epic implementations, upgrades, and go-live activities.
  • Strong understanding of healthcare clinical and operational workflows.

Responsibilities

  • Lead and manage the Epic training team and overall training operations.
  • Develop and maintain Epic training strategies, curricula, materials, and standards.
  • Coordinate training for Epic implementations, upgrades, workflow changes, and new functionality.
  • Monitor training completion, competency, effectiveness, and user feedback.

Key facts

Hard skills

Other skills

  • Leadership
  • Communication
  • Organizational Skills
  • Problem Solving

About the company

ARK Solutions, Inc. logo

ARK Solutions, Inc.

IT Services & IT Consulting

WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

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Job description

Epic Training Manager - Remote, Raleigh, NC

Contract Duration: 12 months

Seeking for an Epic Training Manager to lead an enterprise-wide Epic training program. This role will oversee training strategy, curriculum development, training operations, user readiness, and training effectiveness for Epic implementations, upgrades, workflow changes, and optimization initiatives.

Responsibilities:

  • Lead and manage the Epic training team and overall training operations.
  • Develop and maintain Epic training strategies, curricula, materials, and standards.
  • Coordinate training for Epic implementations, upgrades, workflow changes, and new functionality.
  • Develop training plans, schedules, communications, and readiness milestones.
  • Partner with Epic application managers, analysts, clinical/business leaders, and governance teams.
  • Monitor training completion, competency, effectiveness, and user feedback.
  • Ensure training materials align with approved Epic workflows and organizational policies.
  • Support Epic go-live and post-go-live training, including at-the-elbow support.
  • Standardize training processes across multiple facilities and clinical environments.
  • Provide leadership with training status, metrics, risks, and recommendations.

Required Qualifications:

  • Experience leading or managing Epic training programs in healthcare environments.
  • Experience with Epic curriculum development and training operations.
  • Experience supporting Epic implementations, upgrades, and go-live activities.
  • Experience with training needs assessment and organizational readiness.
  • Strong understanding of healthcare clinical and operational workflows.
  • Experience working with Epic analysts, application teams, clinical leaders, and business stakeholders.
  • Strong leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications:

  • Experience as an Epic Training Manager, Epic Training Lead, or Epic Principal Trainer.
  • Experience with multi-facility Epic training programs.
  • Experience with at-the-elbow go-live support.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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