Senior Human Resources Manager

This is a Full-Time , Remote position with occasional travel within the Region supported

PURPOSE AND SCOPE: Provide human resource support to internal organization by guiding, developing and implementing HR initiatives focused on achieving business objectives. Help insure alignment between business units, divisions and corporate. Provide coaching and problem-solving in areas including change management, recruitment and selection, performance management, leadership/management, employee development, employee relations, training and policy/procedure interpretation and implementation. Operate effectively in a matrix organization with numerous stakeholders, many of whom may be located in remote locations. Support FME's mission, vision, core values and customer service philosophy. Adhere to the FME Compliance Program, including following all regulatory and company policy requirements.CUSTOMER SERVICE:

• Responsible for driving the FME culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Provide consultation and coaching to managers and employees in the area of performance management, including the development of performance improvement plans and all aspects of progressive discipline and documentation.
• Support and assist in employee relations issues. Partner with and coach managers and employees through the process. Diagnose and identify pro-active steps to avoid recurring issues.
• Investigate ESC questions and document actions taken. Consult with Sr. HR Manager, compliance and legal counsel on highly complex or high-risk issues.
• Provide interpretation and guidance regarding HR policies, legal, safety and compliance matters. 
• Partner with managers to facilitate effective on-boarding of new employees and conduct new hire orientation.
• Assists in hiring process for temporary employees by coordinating job posting, reviewing resumes, and interviews
• Develop, improve and maintain sound HR administrative processes, ensuring appropriate approval levels are obtained and timely processing.
• Assess individual and organizational training needs. Coordinate and where appropriate, may deliver training programs to meet identified needs and deliver training for customers.
• Partner with corporate HR/Payroll services to fulfill organization requirements (e.g. ESC, Compensation, Learning and Development, Payroll, Unemployment and Workers' Compensation Claims, LOA and ADA).
• Maintain employee personnel files which include active, confidential and I-9 files.
• Prepares and generates monthly reports. .
• Provide consultation and coaching with employee terminations. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the responsibilities of the Human Resources Representative's job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to manipulate keys on a keyboard. The employee is occasionally required to stand, walk and reach with arms and hands. Vision abilities required by this job include close vision. The noise level is usually quiet to moderate.  May be required to travel.EDUCATION:

• Post-secondary diploma or university degree, preferred concentration in human resources
• Human Resource certification preferred 

EXPERIENCE AND REQUIRED SKILLS:

• Minimum 2- 5 years in an HR discipline.
• General knowledge of employment laws and practices.
• Excellent computer skills in MS Office, particularly Excel and some experience with HRIS software.
• Effective verbal and written communication skills.
• Excellent interpersonal and coaching skills.
• Able to use sound judgment and diplomacy in dealing with highly confidential issues.
• Excellent organizational and project management skills, ability to deal with competing priorities.
• Ability to work in a team environment is essential.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors