Job description

TREND Health Partners is a tech-enabled payment integrity company. Our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows. Joining TREND Health Partners means becoming part of a dynamic, growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more.

The Product Owner’s primary responsibility is product planning and execution of our initiatives in alignment with the product management team. This role works closely with engineering, sales, and marketing to meet revenue and customer satisfaction goals. 

Role and Responsibilities

Partner closely with Product Management to execute on vision, strategy and roadmap

Own and manage the product backlog, ensuring priorities are clearly defined and stakeholder needs are accurately represented

Translate user needs into clear, actionable JIRA tickets

Define user stories and acceptance criteria that are clear, testable, and aligned to business objectives

Collaborate with internal teams on a routine basis to identify product needs and prioritizations

Support Engineering efforts in release planning, backlog refinement, execution and delivery timelines

Participate in testing and validation of new features to ensure functionality meets quality requirements

Partner with QA to ensure acceptance criteria accurately support test creation

Monitor feature adoption and gather feedback to inform improvements and refinements 

Serve as primary liaison, facilitating requirement discussions between Engineering and cross-functional stakeholders

Develop a deep understanding of customer workflows, operational processes, and healthcare business needs

Advocate for end-user experience throughout development lifecycles

Escalate issues and recommendations to the Product Management as needed

Collaborate with Finance and other teams as needed to support business cases and ROI analysis

Qualifications

Bachelor’s degree in business, Computer Science, Healthcare Administration, or related field

Experience in project management or product lifestyle including ownership of backlog, prioritization, requirements and releases required

Experience with presenting to upper management

Entrepreneurial spirit, self-starter

Able to break down complex technical problems and processes

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Strong attention to detail

Proven ability to influence cross-functional teams

Preferred Skills

Demonstrate an intellectual curiosity to explore why and when behind clinical decisions

Excellent written and verbal communication skills

Strong leadership skills

Ability to handle complex situations

Experience working in Microsoft Teams and JIRA strongly preferred

Experience working with healthcare technology preferred

Background with product demonstrations strongly preferred

Mental and Physical Demands

This position will be exposed mainly to an indoor/office environment and will be expected to work in or around computers and printers.

The nature of the work is sedentary, and the employee will be sitting most of the time.

Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day.

Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day.

Related Duties As Assigned

This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required.

Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information. Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.

Product Owner

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