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Billing Application Administrator

Role overview

Qualifications

  • 3+ years working experience in system administration
  • Experience with Zuora Billing and SalesForce
  • Experience in administration and configuration including 3rd party integrations
  • Strong analytical and problem solving skills

Responsibilities

  • Proactively manage Zuora applications and its ecosystems
  • Activate and configure new tenants, products, and services
  • Monitor and administrate the platform
  • Provide internal system/technical support to Finance users

Key facts

  • Remote from: Romania
  • Full time
  • Mid-level (2-5 years)
  • Billing Analyst
  • English

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Collaboration

About the company

Edenred Brasil logo

Edenred Brasil

Digital Payments & Money Transfer

A Edenred é uma marca global e digital de serviços de meios de pagamento que atua como companheira de todas as horas para trabalhadores e empresas. Líder em seu segmento, conecta 52 milhões de usuários, 2 milhões de estabelecimentos e 950 mil empresas-clientes, em 45 países. No Brasil, sua atuação conta com três linhas de negócios: Benefícios ao Trabalhador, com a marca Ticket; Frota e Mobilidade, com as marcas Ticket Log e Repom; e Soluções de Pagamento e Novos Mercados, com Edenred Pay e Punto. Fiel ao propósito do Grupo, “Enrich connections. For good”, essas soluções potencializam o bem-estar e o poder de compra dos usuários, melhoram a atratividade e a eficiência das empresas e dinamizam o mercado de trabalho e a economia local. São mais de 130 mil empresas clientes, 8,3 milhões de empregados beneficiados e 500 mil comerciantes credenciados no País. Em 2022, a Edenred movimentou, em nível global, um volume de negócios de € 38 bilhões, principalmente com o uso de aplicativos móveis, plataformas on-line e cartões. Saiba mais Site: www.edenred.com.br. LinkedIn: www.linkedin.com/company/22311673/

Company details

Company typeLarge
IndustryDigital Payments & Money Transfer
Company size1001 - 5000

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Job description

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.

COTEXT

For a very ambitious agile-at-scale program (Feature Teams organization), we are seeking talented and ambitious professionals to join our team based primarily in Paris and Bucharest as we accelerate our transformative digital and product journey.  

YOU WILL VIBE WITH US

As a Billing Application Administrator, you will proactively manage Zuora applications which represents our billing system and its ecosystems:

  • Activate and configure new tenants, new products and services

  • Monitor and administrate the platform

  • Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the billing team and the program

  • Provide internal, ongoing system/technical support to Finance users, including training

  • Partner with internal users and stakeholders, assisting with data analysis, reporting needs and continuous improvement initiatives

  • Maintain proper system access for user roles ensuring compliance

  • Monitor end user usage of business systems and track performance

  • Provide front line support with regards to all aspects of business facing applications and troubleshooting to diagnose, isolate and resolve issues

  • Document and implement policies, procedures and guidelines to ensure data integrity, system integrity and security

  • Responsible for the change management and release process of Zuora Billing as &  when required

  • Maintain up-to-date knowledge of system functionality, customization and integration

  • Support integrations with other enterprise apps like CRM, Zuora CPQ in SalesForce and accounting systems

We love working with each other because we have built a culture that suits us well: 
- Happy: Where there is a will, there is a way. Having a positive disposition allows us to achieve great things and to support each other. 

- Helpful: Always looking for ways that you can help others. 

- Curious: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar. 

WE WILL VIBE WITH YOU

You could be our next teammate if you verify the following requirements:

  • 3+ years working experience in system administration

  • Experience with Zuora Billing and SalesForce are a plus

  • Experience in administration, configuration including 3rd party integrations in complex environments

  • Experience in Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes

  • Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, Workflows and Reports

  • Experience working in Zuora sandbox including deployment across multiple tenants

  • Experience working in APIs

  • Knowledge of SQL

  • System implementation and system integration experience

  • Strong analytical and problem solving skills

  • Ability to work independently with minimal guidance

  • Ability to work collaboratively with cross-functional teams

VIBE WITH US

Joining us means:

  • Taking part in an ambitious corporate project
  • Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
  • Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

Because:

  • You will greatly contribute to build the project that will improve the customers’ experience on an international level
  • You will get exposure to various global cultures and teams
  • You will be working with the newest technologies to build  new projects
  • We offer you a very pleasant working environment, in the heart of Bucharest
  • We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

And we do not stop here!

Apply now and Vibe with Us!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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