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Clinical Amend Specialist

Role overview

Qualifications

  • CCT, RN, or Paramedic licensure or certification
  • Formal ECG training experience required
  • 2-4 years of experience in ECG monitoring or related field
  • Demonstrated computer proficiency with Microsoft suite of tools

Responsibilities

  • Independently review, evaluate, and complete clinical tickets for report amendments or data requests
  • Complete report amendments using iRhythm’s QA Tool or Transmission Tool
  • Participate in external or internal notification calls related to clinical report amendments
  • Follow Good Documentation Practices while documenting ticket action and closure

Key facts

Hard skills

Other skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Detail Oriented
  • Communication
  • Teamwork
  • Critical Thinking
  • Time Management
  • Problem Solving

About the company

iRhythm Technologies, Inc. logo

iRhythm Technologies, Inc.

Digital Health & Health Tech

Company details

IndustryDigital Health & Health Tech

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Job description

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

Job Overview

As a Clinical Amend Specialist, your role is to review and action clinical amendment and report data requests to ensure clinical accuracy, regulatory compliance, and timely communication to healthcare providers.  

Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today.  

Essential Duties & Responsibilities 

iRhythm is currently seeking a Clinical Amend Specialist. This is a remote or hybrid position that can be based in our Deerfield, IL office, Houston, TX office, or San Francisco, CA office. 

Specific job responsibilities include: 

  • Independently review, evaluate, and complete clinical tickets for report amendments or data requests 

  • Complete report amendments using iRhythm’s QA Tool or Transmission Tool 

  • Participate in external or internal notification calls related to clinical report amendments, as needed 

  • Follow Good Documentation Practices while documenting ticket action and closure  

  • Adhere to departmental policies and procedures for assigned work 

  • Proficiency in working in multiple applications simultaneously. Examples include, but are not limited to: 

  • Salesforce (ticketing & queue management) 

  • iRhythm QA Tool (clinical review) 

  • ZioReports 

  • Adherence to HIPAA guidelines  

  • Maintain compliance with job specific proficiency requirements 

  • Other duties as assigned 

Education & Certifications

  • CCT, RN, or Paramedic licensure or certification  

  • Formal ECG training experience required  

Experience 

  • iRhythm AT Transmission QA Tool training & independent upload highly preferred

  • iRhythm Advanced Patch Technician with Tier IV achievement preferred

  • 2-4 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation 

  • iRhythm Clinical Quality Assurance Verification (QAV) training and experience preferred 

  • Apply expert-level arrhythmia interpretation to evaluate, correct, and validate clinical reports 

  • Work with flexibility in a rapidly changing environment.  

  • Demonstrated computer proficiency with Microsoft suite of tools (e.g. Word, Excel, PowerPoint, SharePoint, etc.) 

  • Demonstrated critical thinking and prioritization skills 

  • Ability to define problems, collect data, establish facts, and draw valid conclusions 

  • Excellent interpersonal, organizational, and communication skills 

Competencies / Skills 

  • Attention to detail 

  • Positive attitude and team player 

Working Environment

  • Ability to adapt to a fast-paced, evolving work environment 

  • Ability to manage multiple concurrent clinical tickets 

  • Function independently, with minimal oversight  

  • Willing to participate in professional development activities 

Success in this role looks like

  • Consistently meets turnaround times for amendment requests 

  • Maintains high documentation quality with minimal rework 

  • Demonstrates independent decision-making aligned with SOPs and DOPs 

  • Effectively collaborates with QA and Clinical Operations teams 

Location:

Remote - US

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$28.60 - $33.18

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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