Senior Healthcare Implementation Engineer- Health Information Systems

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement
we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As our UAE-based Senior Healthcare Implementation Engineer, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
This role requires strong healthcare integration and enterprise implementation experience. The successful candidate will develop deep knowledge of Solventum’s proprietary solutions through structured onboarding and will apply prior technical delivery experience to lead complex customer implementations, integrations, validation, troubleshooting, and go-live readiness activities.

You will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: 

• Lead Technical Delivery & Customer Implementations
  Perform and lead the technical delivery of complex customer implementations across deployment, integration, configuration, testing, and go-live activities. Build and validate solution components, resolve technical issues, manage hands-on delivery tasks, and ensure implementation work is completed in alignment with project objectives, timelines, and quality expectations.
• Drive Technical Workstreams & Delivery Execution
  Act as the hands-on technical lead for assigned customer projects by directly
  contributing to implementation activities across customers, vendors, support
  teams, cloud operations, product management, and engineering. Identify
  technical risks, work through delivery blockers, and complete the technical tasks needed to move implementations through to successful deployment.
• Lead Integration Delivery & Solution Configuration
  Implement and validate integrations between Solventum solutions and customer healthcare systems, with a strong emphasis on hands-on HL7 interface
  implementation. Configure and test HL7 message flows, analyze interoperability requirements, review data mappings and data flows, validate interface behavior, troubleshoot message-level defects, and ensure solutions are implemented in accordance with approved architecture, established best practices, and supportable delivery models.
• Lead Validation, Testing & Go-Live Readiness
  Perform and lead technical readiness activities throughout the implementation lifecycle, including test preparation, hands-on validation, defect investigation, issue resolution, deployment preparation, operational readiness checks, and go-live support. Identify technical risks early and work directly on the actions required before production release.
• Provide Technical Leadership, Escalation Management & Knowledge Transfer
• Serve as a senior hands-on contributor for complex implementation challenges and customer escalations. Diagnose technical issues, perform root cause analysis, implement fixes or workarounds, document lessons learned, mentor Healthcare Implementation Engineers, and transfer practical implementation knowledge to support, engineering, product management, and implementation teams.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field, or equivalent practical experience AND 7+ years of experience implementing, integrating, supporting, or delivering healthcare technology solutions, including transferable enterprise implementation experience, hands-on HL7 interface work, customer-facing troubleshooting, integration delivery, solution configuration, testing, and go-live support. i.e. EMR/EHR platforms such as Epic, Oracle Health (Cerner),
  Altera, Meditech, or equivalent systems.
• Experience acting as a hands-on technical lead for enterprise software implementations in complex healthcare environments.
• Experience directly performing implementation activities while working with customers, vendors, engineering, operations, and support teams.
• Strong hands-on experience implementing, testing, and troubleshooting HL7 v2.x interfaces, including message structure, segments, mappings, acknowledgements, error handling, and end-to-end interface validation.
• Experience investigating technical issues, performing root cause analysis, resolving implementation defects, and supporting customer-facing escalations.
• Experience performing hands-on testing, deployment preparation, go-live support, and operational transition activities.
• Experience mentoring technical team members by sharing practical implementation knowledge, reviewing technical work, and helping others resolve complex delivery issues.
• Professional working proficiency in Arabic is a plus, with an outstanding ability to communicate with customer technical and operational stakeholders.

Work location: Remote
Travel: May include up to 50% (UAE and Gulf)

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: Solventum Corporation Newsroom. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.

Supporting Your Well-being  

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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