Sales Team Coordinator

Launch Your Career in Sales Operations with Medbridge!

Are you a recent graduate or early-career professional looking for a high-impact start in the world of Revenue and Sales Operations? Join the team shaping the future of healthcare! At Medbridge, we sit at the intersection of medical technology, education, and patient engagement. We are looking for a self-driven Sales Team Coordinator to serve as the backbone of our Sales organization, focusing on the systems, data, and processes that drive a world-class revenue engine. 

This isn't just an administrative role, it's a high-impact career launchpad where you will master the workflows, data management, and operational strategies that drive a world-class revenue engine.

We hire in the following states: AZ, FL, ID, GA, IL, NH, KS, MA, MI, MN, MO, NC, OH, OR, PA, SC, TN, TX, UT, VA, WI.

Unrivaled Career Growth & Development: 

We believe in promoting from within. As you master our systems and business operations, you will have a direct path to specialized roles and increased responsibility in:

• Salesforce Administration
• Outreach Administration
• Reporting and Analytics
• Process Improvement
• Revenue Operations Projects
• Sales Enablement and Training

What You’ll Build and Learn

In this role, you won't just follow processes, you'll optimize them. Under the mentorship of experienced Sales and Revenue Operations leaders, you will gain hands-on expertise.You will:

Lead Management & Sales Engagement Support

• Master Lead Strategy: Manage the triage and routing processes that ensure our sales team never misses a beat.
• Empower the Sales Engine: Partner with SDRs and AEs to ensure marketing-generated leads flow seamlessly through the funnel.
• Monitor lead flow and escalate routing issues when necessary.
• Maintain accurate lead records and ensure adherence to established processes.

Sales Development Representative (SDR) Enablement Support

• Assist Sales leaders with creation of lead and contact lists and reports to support SDR outbound activity
• Assist Sales leaders with creation of sequences in Outreach.io

Customer and Prospect Data Management

• Become a CRM Expert: Take ownership of Salesforce data quality, resolving complex records and maintaining the integrity of our prospect database.
• Maintain accurate customer and prospect records, including creating, updating, merging, and reactivating records as needed.
• Maintain CRM data quality through ongoing data cleanup and record maintenance.
• Assist with duplicate management and account hierarchy updates.
• Support user requests related to accounts, contacts, leads, and opportunities.
• Follow documented processes to ensure data accuracy and consistency.

Sales Engagement Support

• Drive Sales Engagement: Troubleshoot and optimize Outreach workflows, helping the team leverage technology to close more deals.
• Monitor Salesforce and Outreach data synchronization and escalate issues when necessary.
• Help maintain data quality within Outreach.
• Support user adoption of established prospecting and engagement processes.

Customer Account Maintenance

• Strategic Collaboration: Partner with Account Management to execute complex account consolidations and mergers.
• Execute established procedures to maintain accurate customer records and account structures.
• Ensure changes are completed accurately and in a timely manner.

General Sales Team Support

• Support user onboarding activities related to Salesforce and Outreach.
• Assist with maintaining process documentation and knowledge base resources.
• Contribute to continuous improvement efforts by identifying recurring issues and opportunities for increased efficiency.

What you will need to succeed:

Required

• Bachelor’s degree or equivalent work experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and customer service mindset.
• Proficiency with Microsoft Office or Google Workspace.

Preferred

• Experience with Salesforce, Outreach, or other CRM and sales technology platforms.
• Experience supporting sales, marketing, account management, or operations teams.
• Familiarity with data management and business process workflows.

What Success Looks Like

• Leads are routed accurately and on time.
• Salesforce records remain clean and well-maintained.
• User support requests are resolved quickly and professionally.
• Customer account changes are completed accurately.
• Documentation remains current and easy to follow.

Our Values:Excellence: A job worth doing is a job worth doing RIGHT.

• We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.
• We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
• We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.
• We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
• We understand the value of time, and we give our best effort everyday because we have a day in which to give it.

Fortitude: Our goals are big. Our dedication is bigger.

• We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
• We are courageous as we venture into the unknown.
• We persevere in the face of difficulties.
• We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
• We take ownership of our mistakes and of our successes, and we learn from both.

Service: We work for something more important than ourselves.

• We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
• We take a multi-disciplinary, data-oriented approach to solving problems.
• We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
• We know that if we do great work, we help people live healthier lives.

Salary Range: $55K - $65KAt Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

Take the Next Step: If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly.

Please note: Due to reports of phishing, we're requesting that all Medbridge applicants apply through our official careers page at https://www.medbridge.com/careers. All official communication from Medbridge will come from email addresses ending with @medbridge.com.