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ServiceNow Developer | Remote

Role overview

Qualifications

  • Hands-on experience with the ServiceNow SDK (NOW SDK)
  • Proficiency in ServiceNow Fluent
  • Experience leveraging Now Assist for Creator
  • Good understanding on ITSM, CSM modules

Responsibilities

  • Manage and prioritize work effectively with minimal supervision
  • Develop, maintain, and execute reports
  • Coordinate and solve complex technical data and transformation issues
  • Create and maintain system design and operations documentation

Key facts

  • Remote from: Mexico
  • Full time
  • Spanish, English

Hard skills

Other skills

  • Communication
  • Teamwork
  • Analytical Skills
  • Detail Oriented

About the company

GSB Solutions logo

GSB Solutions

IT Services & IT Consulting

We provide you with the perfect partnership between human capital and technology, becoming an extension of your business that can work inside and outside of it, with the purpose of giving you quality and efficiency through the most recognized standards in the market. Currently we have presence throughout America, providing services focused on Technology and Telecommunications, always combined with human vision and the professionalism that characterizes us.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Important IT company At the Latin American level, growth requires:

ServiceNow Developer

  • JHands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).

  • Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.

  • Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.

  • Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications

  • Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow

  • Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow

  • Hands on experience on development of custom scoped applications

  • Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools

  • Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration

  • Hands on experience on working with Rest API’s

  • A fair understanding of MID Server Configuration, CMDB, discovery and asset management

  • Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow

  • Demonstrated success at delivery of assignments with tight deadline.

  • Ability to work independently, but strong team player with experience of working as part of a global team.

  • Self-starter mind set with the ability to share ideas, identify and drive opportunities.

  • Strong problem analysis skills to include the use of mathematical concepts to validate results

  • Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail

  • Clear and concise communication with superior written and verbal communication skills.

  • Manage and prioritize work effectively with minimal supervision

  • Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.

  • Coordinate and solve complex technical data and transformation issues.

  • Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.

  • Answer “how to” technical and application configuration questions.

  • Develop, maintain, and execute reports to ensure system operation meets performance targets.

  • Create and maintain system design and operations documentation

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $84,000 gross

Benefits: Excellent superior benefits.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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