Program Analyst

Job Overview

Index Analytics is seeking a dedicated Project Analyst to join our remote team in support of Government contracts, with a primary focus on technical support. This role is ideal for someone who thrives at multi-tasking and is passionate about delivering exceptional technical assistance to a portfolio of organizations.

This project facilitates CMS data sharing to improve care for dually eligible individuals. As the first line of contact for users and stakeholders, you will provide support across multiple channels, ensuring timely and professional resolution of inquiries and issues. Stakeholders include state and territory Medicaid Agencies.

Responsibilities

• Serve as the primary point of contact for organizations throughout the Data Request and Attestation (DRA) process, as well as ongoing program administration.
• Prepare draft responses to questions based on existing resources and in collaboration with project leadership.
• Facilitate meetings and technical assistance conference calls between project team and stakeholder meetings (e.g. develop agenda, host, and lead discussions)
• Validate documentation from entities as part of their submission.
• After reviewing the applications, generate and send validation findings email to agencies.
• Provide the client with updates during scheduled meetings and update relevant documents and systems.