Partner Operations Lead - Major Event Partnerships

About the Role

We're looking for a Partner Operations Lead to drive the strategy and operational execution behind a portfolio of major event partnerships, including two of the largest global sporting events on the calendar over the next two years. This is a central operator role: you'll build and run the operational playbook that turns high-value event assets, tickets, credentials, hospitality, and access, into successful, well-executed programs. You'll report to the Senior Lead of Event Partnership Activations and work cross-functionally with safety, communications, executive support, and agency partners to deliver flawless on-the-ground execution.

Key Responsibilities

• Develop and drive the operational strategy for major 2027-2028 sporting event partnerships, while refreshing a reusable operational playbook that supports other event partnerships going forward
• Own end-to-end operational planning across all partnership programs, including coordinating executive hospitality needs
• Manage the allocation and delivery of operational assets: ticketing, accreditation, transportation, parking, accommodations, and hospitality
• Build and execute onsite staffing and operational plans in partnership with safety, security, and internal communications teams
• Develop contingency plans covering workforce, guests, and other onsite stakeholders in coordination with safety and security
• Manage agency partners on ticketing, accreditation, and transportation strategy, overseeing deliverables and internal communication
• Partner with activation leads and key stakeholders to secure onsite activations and maximize the business value of available assets
• Manage related approvals and submissions across stakeholder groups
• Guide and oversee operational staff on workstream execution
• Lead internal operational communications (including a recurring taskforce meeting), and produce a Games Time Operational Playbook, executive summaries, and recommendations

Qualifications

• Direct experience working on both Olympic Games and FIFA World Cup events
• Strong experience supporting executives, board members, or other VIP stakeholders in a major event environment
• Excellent organizational skills with a high level of attention to detail
• Proven ability to prioritize, multitask, and adapt in a fast-paced, high-stakes environment
• Comfortable working independently while collaborating closely across teams
• Deep subject-matter expertise in sport, with an existing network of relationships at the IOC and FIFA
• Experience presenting to and influencing senior internal and external stakeholders
• Ability to travel regularly and work onsite at events

Key Details

• Start Date: September 15, 2026
• Duration: 12 months (through September 15, 2027)
• Location: Remote (within the US) + Ability to travel regularly and work onsite at events
• Work Schedule: Full-time, 40 hours/week (8 hours/day, 5 days/week)
• Pay Rate: $85 - $96/hour, based on experience
• Positions Available: 1
  
• Work Authorization: Must be authorized to work in the U.S. without sponsorship