Commercial Auto Claims Representative (Property Damage and Bodily Injury)

The Business Auto Claims Adjuster will be responsible for evaluating and resolving all components of first and third-party auto and gararekeeper’s claims. This position will require solid knowledge of auto claims adjusting practices, as well as the ability to deliver excellent customer service. 

Berkshire Hathaway biBerk offers a collaborative company culture with outstanding benefits and competitive compensation. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

Job Responsibilities

The Business Auto Claims Adjuster is responsible for conducting claim investigations from remote office setting and adjusting commercial auto and garagekeeper’s claims at an appropriately rapid but careful pace. The Adjuster is also responsible for, but not limited to: 

• Business automobile-related property damage claims and minor bodily injury claims
• Investigating losses start to finish
• Securing recorded statements from any and all parties to a loss
• Identifying coverage issues and completing coverage question analysis
• Drafting coverage correspondence
• Obtaining and reviewing estimates, reports and other evidence
• Handling First Party Damages 
• Handling First Party PIP, Medical Payments, and UM/UIM claims
• Handling Third Party Damages both property and bodily injury
• Handling Repairable, Total Loss, Fire, Theft, Glass Only, Cargo, In-Tow, Trailer Interchange Claims 
• Handling non-attorney represented and attorney represented claims
• Accurately evaluating claim valuation, setting reserves and seeking authority
• Processing payments
• Maintain claim file per established best claim practice guidelines
• Obtain and maintain all required state licenses

Qualifications

Skills and Abilities:

• Excellent written and verbal communication skills
• Strong letter writing skills
• Strong organizational and computer skills
• Excellent time management skills with the ability to prioritize
• Self-motivator: works independently with minimal to moderate supervision
• Possessing strong ability to understand and review policy documentation
• Ability to formulate action plans to resolve claims
• Ability to effectively present files in front of groups
• Ability to travel for company / claim related events if needed
• Strong organizational and communication skills

Education and Experience: 

• Bachelor's degree preferred
• Minimum 3 years past experience handling property damage claims or 5 years in a relevant field
• Prior experience with bodily injury claims is a plus
• Active adjuster license preferred