Epic ClinDoc Analyst

This is a remote position.

Epic ClinDoc Analyst

• Start Date: ASAP
  
• Duration: Contract (Through March 31, 2027, Extension Possible)
  
• Daily Working Hours: Full-Time
  
• Travel: Remote
  
• Work authorization: Must be eligible to work in the U.S. without company sponsorship
  
• No Third Parties Please
  

Position Summary

Key Responsibilities

• Manage and resolve daily Epic ClinDoc ServiceNow tickets in a timely and thorough manner.
  
• Support Epic upgrades occurring every 3–4 months including testing, validation, and documentation.
  
• Contribute to optimization and quality of life improvements across the Epic ClinDoc environment.
  
• Support module enhancement initiatives as the organization transitions from optimization into sustainment.
  
• Analyze and troubleshoot Epic ClinDoc configuration issues and workflow gaps.
  
• Document issue resolutions, configuration decisions, and enhancement outcomes.
  
• Collaborate with clinical, operational, and technical stakeholders to address documentation workflow needs.
  
• Identify opportunities for ongoing improvement within the ClinDoc environment.
  

Qualifications

• Active Epic ClinDoc certification required.
  
• 3+ years of hands-on Epic ClinDoc analyst experience.
  
• Experience supporting a live Epic environment in an optimization or sustainment capacity.
  
• Familiarity with ServiceNow or comparable ticketing systems for issue tracking and resolution.
  
• Strong understanding of clinical documentation workflows across inpatient and ambulatory settings.
  
• Ability to work independently and manage multiple priorities in a fully remote environment.
  
• Must be eligible to work in the U.S. without sponsorship.
  

Preferred Qualifications

• Experience supporting Epic upgrades and module enhancements in a post-live environment.
  
• Background in Epic optimization and sustainment engagements.
  
• Familiarity with nursing documentation, order sets, and clinical decision support workflows.
  
• Experience working within a consulting or contract support capacity.
  
• Strong documentation and communication skills across clinical and technical audiences.
  

Ideal Candidate Profile

• Dependable Epic ClinDoc analyst who can hit the ground running in a live, ticket-driven environment.
  
• Detail-oriented and organized with a track record of thorough issue resolution and clean documentation.
  
• Self-starter who manages their workload independently without needing day-to-day direction.
  
• Collaborative team player who communicates clearly with both clinical and technical stakeholders.
  
• Brings consistency, technical depth, and professionalism to every engagement.