Location: We are looking for candidates located near Cebu, Philippines. Candidates must be available to work daytime U.S. business hours.
We are seeking an analytical, detail-driven FP&A Analyst to lead budgeting, forecasting, financial modeling, and management reporting that drives decision-making across the organization. This is a core finance role responsible for building accurate forecasts and reporting in a business where gross software license billings significantly exceed net operating revenue, and where recurring revenue metrics, services utilization, and license margin dynamics each require distinct analytical treatment.
The ideal candidate brings analytical rigor and intellectual curiosity to the numbers, digging into the "why" behind the results rather than just reporting them. The Analyst partners closely with the Controller, executive leadership, and department heads to translate financial data into actionable insight.
Responsibilities
Budgeting & Forecasting
- Own the annual budget build and quarterly re-forecast process across all revenue lines: managed services, professional services, and license resale
- Maintain rolling 12–18 month forecasts for revenue, gross margin, operating expense, headcount, and cash flow
- Model recurring revenue ramp, including new bookings, renewals, churn, and expansion within the managed services base
- Forecast license renewal volume and associated margin, accounting for vendor pricing changes and pass through billing timing
- Support headcount planning, including contractor vs. employee mix scenarios and utilization-based capacity modeling
Management & Executive Reporting
- Prepare monthly financial reporting packages with variance analysis (budget vs. actual vs. forecast) and clear narrative commentary
- Build and maintain executive and board-level reporting, including materials supporting quarterly business reviews
- Develop and track KPIs including ARR/MRR, net revenue retention, billable utilization, effective service rates, license margin percentage, and account-level profitability
- Distinguish gross billings from net revenue consistently in all reporting to ensure leadership sees accurate margin and growth signals
- Design and deploy self-service dashboards that reduce ad hoc reporting requests and give business partners real-time visibility into performance
Financial Modeling & Analysis
- Perform account-level and service-line profitability analysis, flagging underperforming engagements and margin erosion
- Model pricing scenarios for professional services rates, managed services tiers, and license markup structures
- Support ad hoc strategic analysis (e.g., new market build-outs, delivery model changes, make-vs-buy decisions)
- Conduct scenario and sensitivity analysis for leadership decision support
- Hands-on experience optimizing FP&A platforms (e.g., Drivetrain, Abacum, Anaplan, or similar) to support driver-based forecasting, scenario modeling, and rolling forecasts
Systems, Process Improvement & Finance Transformation
- Serve as a power user of the FP&A planning platform (DriveTrain) and NetSuite ERP, maintaining model integrity and data pipelines between systems
- Identify and implement AI-driven automation within finance workflows to improve forecast accuracy and reduce cycle time on weekly/monthly reporting. Evaluate emerging AI and automation tools (e.g., generative AI for commentary drafting, natural language querying of financial data, RPA for repetitive reconciliation tasks) and pilot use cases with measurable ROI
- Partner with FP&A leadership to redesign planning, budgeting, and forecasting processes, replacing manual, spreadsheet-driven workflows with automated, scalable solutions
- Document current-state processes, identify manual touchpoints and bottlenecks, and design future-state workflows as part of broader finance transformation roadmaps
- Collaborate cross-functionally with IT, Accounting, and Business Intelligence teams to ensure new tools integrate cleanly with existing systems and controls
- Maintain strong data governance and control standards throughout automation efforts, ensuring accuracy, auditability, and compliance are not sacrificed for speed
- Document forecasting methodologies and maintain version control over planning assumptions
- Partner with Accounting to ensure forecast structures align with the GL and revenue recognition treatment
Requirements
- Bachelor's degree in Finance, Accounting, Economics, or related field
- 3–5 years of progressive FP&A, corporate finance, or financial analysis experience
- Advanced Excel / Google Sheets modeling skills (complex formulas, scenario structures, clean model architecture)
- Experience with a mid-market ERP (NetSuite strongly preferred)
- Demonstrated ability to build forecasts and variance analysis from the ground up
- Strong written communication — must be able to turn analysis into concise executive-ready narrative
Preferred Requirements
- Experience in professional services, managed services, IT consulting, or VAR/software resale environments
- Familiarity with gross vs. net revenue presentation (ASC 606 principal vs. agent considerations) in a reseller context
- Experience with a dedicated planning tool (DriveTrain, Adaptive, Planful, Anaplan, or similar)
- Exposure to SaaS/recurring revenue metrics (ARR, NRR, churn, CAC/LTV)
- Experience supporting board or investor reporting
Key Competencies
- Analytical rigor with commercial judgment: Builds forecasts and models that are accurate, auditable, and assumption-transparent, and knows which variances actually matter versus which are noise.
- Cross-functional business partnership: Comfortable engaging delivery leaders, sales, and executives directly to pressure-test assumptions and translate operational activity into financial impact, not just report numbers after the fact.
- Systems and process ownership: Takes real ownership of the FP&A tech stack (DriveTrain, NetSuite) and reporting infrastructure; proactively automates and improves rather than working around manual gaps.
- Fluency with complex revenue dynamics: Operates comfortably in a business where gross billings, net revenue, license margin, and recurring revenue metrics each require distinct treatment, without defaulting to one-size-fits-all analysis.
- Self-direction in a lean team: Operates effectively with broad ownership in a small finance function, working closely with the Controller without needing heavy oversight.
- Intellectual curiosity: Digs into the "why" behind the numbers rather than just reporting them.
- Adaptability and pace: Thrives in a fast-paced, evolving environment and is comfortable with shifting priorities as the business scales.
Other Things We Look For
- Willingness and ability to work longer hours and outside of traditional office hours as needed to keep timelines on track and communicate with colleagues in multiple time zones
- Flexible and not frustrated by changing priorities, context switching, and tight deadlines
- Demonstrates a regular approach to work that is highly consistent with our company values and company culture
- Ability to work successfully in a low-distraction remote/work-from-home environment
About Isos Technology
Isos Technology partners with organizations to streamline, optimize, and modernize the way they work. As an Atlassian Platinum Solution Partner, our solutions combine Atlassian technology, industry expertise, and operational best practices to drive impactful business outcomes for clients. Clients trust our experience in service management, cloud upgrades, enterprise strategy and planning, AI adoption, and support services to create lasting value. Founded in 2005, Isos has helped thousands of commercial and public sector clients transform how they work and unlock the full potential of their organization.
