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Data Governance Program Manager/Operations Support (remote)

Role overview

Qualifications

  • 5-10 years' experience with program coordination, governance operations, data management, or business operations
  • Strong documentation, tracking, and follow-up skills
  • Ability to coordinate across business and IT stakeholders
  • Education: Bachelor's degree in related field such as computer science

Responsibilities

  • Provide tactical coordination and operational support for governance operations
  • Coordinate pilot implementation across programs
  • Support governance intake workflows and follow-up actions
  • Maintain documentation, reporting, meeting notes, and action items tracking

Key facts

  • Remote from: North Dakota (USA)
  • Full time
  • Senior (5-10 years)
  • Data Governance Manager
  • English

Hard skills

Other skills

  • Program Management
  • Communication
  • Data Reporting

About the company

Knowledge Services logo

Knowledge Services

IT Services & IT Consulting

Knowledge Services is a certified woman-owned business enterprise (WBE) that is reshaping how public and private organizations work together to better serve our nation. Driven by our mission to serve those who serve others, Knowledge Services offers expertise across cybersecurity, managed services, workforce management, and survey management to deliver innovative solutions that enhance efficiency and effectiveness. Alongside our team of subject matter experts and our proprietary, FedRAMP & StateRAMP Ready VMS technology, Knowledge Services is the largest government MSP provider in the nation.

Company details

IndustryIT Services & IT Consulting
Company size1001-5000

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Job description

Overview:

Knowledge Services is seeking a remote Data Governance Program Manager/Operations Support for a 12-month project (potential for extension) in support of the State of North Dakota.  

  • Local hybrid candidates are preferred, but remote applicants will be considered
  • Please note that we cannot accept any candidates requiring C2C or those requiring sponsorship for a work visa
Responsibilities:

Data Governance Program Manager/Operations Support Overview:

• Seeking a resource with senior-level experience, given the need to support governance operations, intake and prioritization, and the repeatable processes
• The Data Governance Operations Support role will provide tactical coordination and operational support to ensure DG pilots, intake processes, standards rollouts and DG related project work more efficiently across business, IT, and program stakeholders.

• This role will also work with North Dakota Information Technology (NDIT) to ensure alignment with statewide data governance efforts, policies, standards, etc.

• Coordinate pilot implementation across programs
• Support governance intake workflows and follow-up actions
• Track checklist compliance, onboarding progress and standards adoption.
• Support modernization projects with embedded Data Governance guidance
• Maintain documentation, reporting, meeting notes, and action items tracking.
• Coordinate with data stewards, business teams, IT and project stakeholders.

Qualifications:

Data Governance Program Manager/Operations Support Required Skills:

• 5-10 years' experience with program coordination, governance operations, data management, or business operations.
• Strong documentation, tracking, and follow-up skills.
• Ability to coordinate across business and IT stakeholders.
• Ability to communicate effectively with technical and non-technical audiences.

Preferred skills:
• Experience with Health and Human Services, public sector, or large enterprise environments.
• Experience supporting modernization, reporting, data governance, or standards related initiatives.
• Familiarity with dashboards, data inventories, business glossaries, metadata, data quality tracking, SQL or data queries.

• Education: Bachelor's degree in related field such as computer science.

One of the following certifications is highly desired: CDMP, PMP, or equivalent data governance/project management certification.
• DAMA Certified Data Management Professional (CDMP)
• DCAM Certification
• PMP or CAPM

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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