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Chief Operating Officer

Role overview

Qualifications

  • Strong track record building and scaling operations in a technology company, startup or high-growth business.
  • Experience owning company-wide, multi-market or multi-business execution.
  • Strong understanding of business metrics, operating models and organisational design.
  • Highly analytical with strong execution capability.

Responsibilities

  • Turn group priorities into targets, owners, timelines and operating plans.
  • Run operating reviews and identify businesses, teams or projects that are behind plan.
  • Solve cross-functional problems across product, technology, operations, people and commercial teams.
  • Build processes for planning, performance management, accountability and resource allocation.

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Leadership
  • Accountability

About the company

Bjak logo

Bjak

Insurance

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Company details

Company typeScaleup
IndustryInsurance
Company size51 - 200

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Job description

About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations.

Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things

 

About the Role

The COO will own group-wide operations and execution across ActAI businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.

What you will be doing

  • Turn group priorities into targets, owners, timelines and operating plans.

  • Run operating reviews and identify businesses, teams or projects that are behind plan.

  • Solve cross-functional problems across product, technology, operations, people and commercial teams.

  • Build processes for planning, performance management, accountability and resource allocation.

  • Lead the operating setup of new businesses, markets and teams.

  • Improve organisational structures and processes that slow execution.

  • Step directly into critical projects when execution or ownership is weak.

What you will need

  • Strong track record building and scaling operations in a technology company, startup or high-growth business.

  • Experience owning company-wide, multi-market or multi-business execution.

  • Strong understanding of business metrics, operating models and organisational design.

  • Ability to identify why a business or team is underperforming and implement the fix.

  • Highly analytical with strong execution capability.

  • Hands-on operating style - comfortable working directly with data, processes and teams.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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