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Onboarding Specialist

Role overview

Qualifications

  • High school diploma or GED required, bachelor’s degree preferred
  • Minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related field
  • Strong customer service and communication skills
  • Excellent organizational, time management, and multitasking skills

Responsibilities

  • Manage the full onboarding lifecycle for new hires
  • Coordinate all pre-employment activities
  • Serve as the primary point of contact for candidates and hiring managers
  • Monitor onboarding progress to ensure all compliance deadlines are met

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Microsoft Excel
  • Microsoft Office
  • Time Management
  • Organizational Skills
  • Multitasking
  • Problem Solving
  • Social Skills

About the company

Lifepoint Health® logo

Lifepoint Health®

Hospitals & Health Care

Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum. Driven by a mission of making communities healthier®, the company has a growing diversified healthcare delivery network comprised of more than 50,000 dedicated employees, 62 community hospital campuses, more than 30 rehabilitation and behavioral health hospitals and 170 additional sites of care, including managed acute rehabilitation units, outpatient centers and post-acute care facilities. Through its innovation strategy, Lifepoint Forward, the company is developing meaningful solutions to enhance quality, increase access to care, and improve value across the Lifepoint footprint and communities across the country.PHYSICIAN OPPORTUNITIESTo learn more about practice opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointgoodlife.com or call 1-866-864-2680.CAREER OPPORTUNITIESTo learn more about career opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointhealth.net/careers/career-opportunities/

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

We are seeking an experienced Onboarding Specialist to support the end‑to‑end onboarding process for new hires across Lifepoint Health facilities. In this role, you’ll coordinate onboarding activities, ensure compliance requirements are met, and deliver a seamless experience for candidates and hiring teams. Applicants should ideally be located within the MT or PST time zones.

 

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

 

More about our team

As the centralized onboarding team for Lifepoint Health facilities nationwide, we ensure every new hire receives a smooth and wellcoordinated introduction to their role and our organization. We manage the full onboarding life cycle and collaborate across departments to provide the resources, training, and support employees need to thrive.

 

How you’ll contribute

An Onboarding Specialist who excels in this role:

  • Manage the full onboarding lifecycle for new hires, from offer acceptance through Day 1 and successful transition into the organization.

  • Coordinate all pre-employment activities, including background checks, drug screens, employee health screenings, I-9 completion, and required onboarding documentation.

  • Serve as the primary point of contact for candidates, hiring managers, facilities, and internal stakeholders throughout the onboarding process, ensuring timely communication and an exceptional candidate experience.

  • Schedule and coordinate onboarding activities, orientation sessions, training, and meetings with key stakeholders.

  • Monitor onboarding progress to ensure all employment requirements and compliance deadlines are met prior to start date.

  • Respond to escalated onboarding inquiries and ServiceNow tickets, researching and resolving issues in a timely manner.

  • Facilitate onboarding sessions introducing new hires to company policies, culture, and organizational expectations.

  • Partner with hiring managers and operational leaders to ensure new employees have the tools, access, and resources needed for a successful start.

  • Conduct regular follow-up with new hires and leaders to support a smooth transition and address questions or concerns.

  • Maintain accurate documentation within the Applicant Tracking System (ATS) and other HR systems to ensure compliance with company policies and regulatory requirements.

  • Support ongoing process improvement initiatives by identifying opportunities to enhance the onboarding experience and improve operational efficiency.

  • Utilize Microsoft Excel and other Microsoft Office applications to manage onboarding data, track progress, and maintain reporting.

  • Ensure confidentiality while handling sensitive employee information and maintain compliance with HIPAA, I-9, state employment regulations, and organizational policies.

  • Collaborate effectively within a remote, high-volume team environment while managing multiple onboarding assignments simultaneously.

 

What we’re looking for

Applicants should have a high school diploma or GED required, bachelor’s degree preferred. Additional requirements include:

  • Minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related field.

  • Experience coordinating high-volume onboarding activities and managing multiple priorities simultaneously.
  • Working knowledge of HR compliance, including I-9 requirements and state employment regulations. 
  • Strong customer service and communication skills with the ability to build positive relationships with candidates and internal stakeholders.
  • Excellent organizational, time management, and multitasking skills with the ability to work independently in a remote environment. 
  • Strong computer proficiency, including Microsoft Excel and Microsoft Office applications.
  • Ability to manage confidential information with professionalism and discretion.
  • Comfortable working in a fast-paced environment supporting multiple facilities and large onboarding volumes.

Preferred Qualifications

  • Previous onboarding specialist or HR coordinator experience.
  • General Human Resources experience beyond onboarding, particularly involving compliance and employment documentation.
  • Experience supporting remote teams or multi-site organizations.
  • Experience working in healthcare or another highly regulated industry.
  • Familiarity with Applicant Tracking Systems (ATS), HRIS platforms, or ServiceNow is helpful but not required. 
  • Experience working in a high-volume, customer-focused environment.

 

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

  • Professional Development: Ongoing learning and career advancement opportunities.

 

Hourly Pay: $25-27 per hour.

 

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

 

Employment Sponsorship Statement

You must be authorized to work in the United States without employer sponsorship.

 

Pay Transparency Notice (Washington State)

If you believe this job posting does not include accurate or complete pay information in accordance with the Washington State Equal Pay and Opportunities Act, please inform us immediately.  You can contact us at 833-271-4269 to report the issue.  For more information on your rights under Washington’s pay transparency laws, visit the Washington State Department of Labor and Industries website at: https://lni.wa.gov

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Marcus Rivera

Chief Revenue Officer

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