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Group Product Manager, Product Analytics and Experimentation

Role overview

Qualifications

  • Bachelor’s degree in a related field or equivalent work experience
  • 7+ years of experience in product analytics, experimentation, product management, or related fields
  • Proven success leading teams and high-performing organizations
  • Expertise in digital analytics and data-driven product decision-making

Responsibilities

  • Define strategy and vision for Product Analytics & Experimentation across HR Block products & experiences
  • Lead and develop a team by providing direction, coaching, and growth opportunities
  • Establish and scale enterprise standards for experiment design and analytics to ensure trusted insights
  • Create clarity and alignment through documentation and communication to enable confident experimental design

About the company

H&R Block logo

H&R Block

Tax Advisory & Tax Services

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!

Company details

Company typeLarge
IndustryTax Advisory & Tax Services
Company size10001

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Job description

About the Role:
As the Group Product Manager, Product Analytics & Experimentation, you will provide strategic and people leadership for H&R Block’s analytics and experimentation capabilities across a portfolio of products and experiences. You will set the vision, operating model, and standards for experimentation and analytics, ensuring data-driven decision-making, trusted insights, and scalable practices are embedded across product discovery, delivery, and optimization. By combining deep domain expertise with organizational leadership, you will lead high-performing teams and position analytics and experimentation as a key driver of product growth and competitive advantage.

Day to day, you'll...

  • Partner with product leaders to define strategy and vision for Product Analytics & Experimentation across H&R Block products & experiences, aligning to enterprise objectives and product strategy
  • Lead and develop a team by providing clear direction, coaching, and growth paths while setting a high bar for execution and impact
  • Establish and scale enterprise standards for experiment design, analytics tagging, validation, and data governance to ensure trusted, actionable insights
  • Manage and support the experimentation roadmap across product lines, ensuring prioritization balances learning velocity, customer impact, and business outcomes
  • Partner deeply with Product, Engineering, Design, Marketing, and Risk to integrate analytics and experimentation into roadmaps, discovery, and delivery workflows
  • Champion tooling and platform decisions, such as Adobe Analytics, Adobe Target, AEP, and CJA, ensuring scalability, efficiency, and operational excellence
  • Create clarity and alignment through documentation, operating norms, and communication that enable teams to confidently design, execute, and interpret experiments
  • Present insights, recommendations, and risks to senior leadership, translating complex data into clear narratives that inform strategy and investment decisions
  • Model and reinforce a culture of learning, curiosity, and evidence-based decision-making across the product organization  
Required Qualifications:
  • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
  • 7+ years of experience in product analytics, experimentation, product management, or related fields
  • Proven success leading teams, managers, and high-performing organizations
  • Expertise in digital analytics, experimentation, and data-driven product decision-making, including Adobe Analytics, Adobe Target, Adobe Launch, AEP, and Customer Journey Analytics
  • Experience building and scaling processes, standards, and operating models across multiple teams
  • Exceptional ability to translate complex data into actionable insights and influence executive stakeholders
  • Strategic and people-focused leader with strong technical acumen, a balance of long-term vision and execution, and a passion for developing talent and high-performing teams
Preferred Qualifications:
  • Experience working in highly regulated environments with close partnership across Risk and Compliance  
  • Familiarity with Agile, Lean, and product development best practices at scale  
  • Experience with Azure DevOps, Jira, Confluence, and Figma, or similar tools  
  • Certifications in Agile, Product Management, Experimentation, or Analytics  
Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $125,500.00 - $200,800.00/Yr.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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