Customer Service - Italian Speaker | Porto, Portugal

This Customer Service opening in Porto, Portugal is a good fit for someone who's fluent in Italian and ready for a new challenge.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: Remote

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Interested? Apply and we'll be in touch.