Location: Remote

Who We Are:

Ordergroove is building the future of Autonomous Commerce by providing an innovative, customizable, and reliable subscriptions and incentives platform. We’re looking for bright, talented people who are excited about innovation, customer experience, and the rapidly changing world of Autonomous Commerce.

About the role 

The Retail Growth Team is at the forefront of greenfield innovation and expansion of Ordergroove’s omnichannel reach. The team is on a “startup within a startup” mission to open up subscription access to as many products and services as possible, and enable consumers to evaluate and subscribe to them in any channel or setting, whether online or in a retail location.

As the leader of this mission, you will serve as the primary champion for AI-driven innovation, shaping a roadmap that reimagines how consumers and merchants interact with our subscription platform. Your top priority will be to bring the power and convenience of subscriptions into retail with a seamless and scalable rollout experience for the merchants. You will build on top of the best-in-class subscription platform that effortlessly thrives under the mission-critical surges of Black Friday and Cyber Monday traffic.

In this role, you will lead and inspire a high-performing engineering squad, collaborating closely with company leadership to align efforts with our most ambitious objectives. You will also take full ownership of the team's operational health by optimizing DORA metrics to ensure elite delivery speed and technical excellence.

What You Will Do

Innovate subscription platform capabilities and market reach

• Develop the engineering vision and shape the roadmap for the Retail Growth projects 
• Plan and enable the AI-agent readiness of the products
• Advocate for customer and developer experience 
• Identify areas of technical investment that can unlock product and customer experience innovation

Lead and develop a team

• Manage a team of 3-5 engineers (potentially growing over time into multiple teams)
• Motivate and grow team’s entrepreneurial mindset
• Foster a servant-leadership culture: unblock, mentor, and empower
• Ensure the team’s work is high-quality, coordinated, and customer-centric
• Iterate on team’s process to align with changing internal and external circumstances

Be a Technical Leader

• Provide architectural guidance and effort sizing for team initiatives
• Catalogue and prioritize reduction of technical debt
• Track and improve team’s DORA metrics
• Contribute and review code to stay close to the system and enhance team’s capacity
• Pitch in to troubleshoot issues, propose pragmatic fixes, and help execute them

Collaborate across Ordergroove

• Work with Product, Design, Support, Professional Services and Engineering
• Drive multi-team alignment around timelines, expectations, and quality standards

Who You Are

Required Experience

• 4+ years of leading an engineering team of at least 3 people 
• 8+ years of hands-on experience with full-stack development
• Full-stack frameworks such as Django, or Rails, or NodeJS
• Front-end frameworks such as React, or Vue, or equivalent
• Multi-year experience with designing, building, and supporting complex systems
• For example projects with complicated problems with peak traffic, latency, availability, SLOs, incident response, resilience, capacity planning, or business-criticality
• Experience with both relational and non-relational databases
• Experience running an agile team process
• Experience supporting customer facing products
• Experience with AI product integrations and AI productivity tools

Required Skills

• Hands-on coding ability
• System design 
• Technical vision setting and execution
• Startup mentality of taking an idea from zero to one on a compressed timeline 
• Strong communicator comfortable with technical and non-technical audiences
• Great judgment, pragmatism, and ability to make decisions quickly
• Servant leader who mentors, empowers, and learns from others

Technical Bonus Points

• Experience with B2B SaaS
• Knowledge of Python and Django Framework
• MariaDB/MySQL and MongoDB
• Kubernetes, Docker and Google Cloud Platform experience
• Experience working for a SOC2, GDPR compliant company

Compensation: Starting at $185,000 base salary, plus stock options and competitive benefits.

About Ordergroove:

Ordergroove powers recurring revenue for the world’s largest and most innovative retailers including L’Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have a flexible PTO, a totally remote workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits.

At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career.