Flexential
IT Infrastructure & Managed Services
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The Business Relationship Manager (BRM) serves as the strategic interface between business functions and the Office of the Chief Information Officer (OCIO), assuring technology investments, capabilities, and services are aligned with organizational objectives and deliver measurable business value.
Acting as a trusted advisor, consultant, and relationship leader, the BRM partners with business stakeholders to understand priorities, challenges, opportunities, and desired outcomes, translating them into scalable, compliant, and sustainable technology solutions.
The BRM helps business partners navigate OCIO processes and services, assuring requests are understood in the context of business priorities, outcomes, urgency, strategic alignment, and value realization.
This role is focused on building trusted relationships, shaping demand, defining business capabilities, improving business processes, and facilitating effective governance and decision-making. The BRM serves as a primary liaison between the business and OCIO, helping clarify needs before work enters delivery channels and ensuring initiatives are aligned to portfolio priorities, enterprise standards, available capacity, and long-term technology strategy.
The role requires strong business acumen, technical fluency, process improvement expertise, executive communication skills, and the ability to bridge strategy, process, technology, and delivery.
Key Responsibilities
Strategic Relationship Management & Business Partnership
Demand Management, Demand Shaping & Portfolio Alignment
Business Process Excellence & Capability Planning
Core Competencies
Measures of Success
A successful Business Relationship Manager will:
Base Pay Range
The annual salary range offered for this position is estimated to be $118,500 - $127,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay
Discretionary annual bonus, based on personal and company performance.
Not Meeting Every Single Requirement?
No problem!
We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!
At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.
Benefits of working at Flexential
• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
Work Location Eligibility
At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.
Flexential participates in the E-Verify program. Please click here for more information.
EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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