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Virtual Office Agent

Deployed

Role overview

Qualifications

  • Phone answering and customer service experience necessary
  • Ability to multitask and keep calm under pressure
  • Highly developed interpersonal skills; including an exceptional client focus
  • Outstanding organisational skills; including the ability to work accurately

Responsibilities

  • Provide professional Telephone Answering services
  • Taking detailed messages and email promptly to corresponding clients
  • Professionally transfer calls as per individual client directions
  • Setting up of new virtual office clients

Key facts

Hard skills

Lease Contracts

Other skills

  • Telephone Skills
  • Customer Service
  • Microsoft Office
  • Multitasking
  • Communication
  • Teamwork
  • Problem Solving
  • Organizational Skills
  • Social Skills
  • Physical Flexibility
  • Adaptability
  • Detail Oriented

About the company

Deployed logo

Deployed

Apparel & Fashion

Partners in building your dedicated, remote team. At Deployed, you’re in control of your team. We’re completely transparent and focused on helping you reduce overheads – but without compromising on quality. Our extensive experience means you get better local advice and guidance, and ongoing support ensures your goals are realised.

Company details

IndustryApparel & Fashion
Company sizeUnknown

Links

Website LinkedIn See all jobs

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Job description

Responsibilities

  • Telephone Answering & Client Engagement
  • Provide professional Telephone Answering services
  • Taking detailed messages and email promptly to corresponding clients
  • Professionally transfer calls as per individual client directions
  • Respond to clients and provide information to clients in a timely manner.
  • Appropriate handling of sales and leasing enquirers
  • Provide hospitality to all internal and external clients at a consistently high standard.
  • Responding to queries and providing general information.
  • Help our clients grow their business and create a community
  • Administration
  • Setting up of new virtual office clients.
  • Maintaining and updating all business center databases and telephone answering instructions.
  • Completion of administration work for clients or staff as required.
  • Assisting the team with data entry and general queries for end of month billing.
  • Providing support to the Business Managers and other APSO team members in the day to day running of the virtual and serviced offices

Requirements

  • Essential
  • Phone answering and customer service experience necessary
  • Ability to multitask and keep calm under pressure
  • Ability to work in a team-based environment whilst managing your own workload
  • A positive and adaptable attitude
  • Highly developed interpersonal skills; including an exceptional client focus and capacity to manage relationships with tact and diplomacy.
  • A high degree of flexibility and willingness to learn and grow.
  • Outstanding organisational skills; including the ability to work accurately, with a high attention to detail.
  • Working knowledge of Microsoft Office including Word, Outlook, Excel and PowerPoint.
  • The ability to act with sensitivity, confidentiality, courtesy and discretion at all times.
  • Desirable
  • Understanding of serviced and virtual office concept.
  • Basic understanding of straight leasing.

Work Arrangement

  • Work Setup: On-site
  • Work Hours: Monday to Friday, 9:00 am to 6:00 pm AEDT fixed start time, should complete nine (9) hours work

Why you should join our team!

Leaves entitlement, HMO and life insurance upon hire!

Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!

At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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