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Quality Control Reviewer

Role overview

Qualifications

  • High School/GED or equivalent experience
  • Associate’s Degree in Agriculture or similar field (preferred)
  • Minimum of 2 years’ MPCI crop adjusting or related crop insurance experience (preferred)

Responsibilities

  • Perform reviews pursuant to the requirements of the SRA including but not limited to Appendix IV reviews
  • Responsible for working with agents and underwriters on any errors and corrections
  • Provide oral and written communication to agents, insured’s, and adjusters regarding reviews
  • Responsible for staying abreast of understanding, interpreting, and communicating RMA and SRA rules/regulations

Key facts

Hard skills

Other skills

  • Quality Control
  • Detail Oriented
  • Communication
  • Microsoft Office
  • Customer Service
  • Social Skills
  • Time Management
  • Decision Making

About the company

Sompo logo

Sompo

Insurance

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours. Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve. We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges. Because when you choose Sompo, you choose the ease of expertise. Terms of Use: https://www.sompo-intl.com/terms_use Privacy Policy: https://www.sompo-intl.com/privacy_policy

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. 

AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide.  Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.  Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country.  A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Are you looking for your next opportunity?

AgriSompo has a unique opportunity for a Quality Control Reviewer for our Quality Control team. The Quality Control Reviewer plays a key role in delivering best-in-class customer service to its customers. This job is responsible for working reviews and verifying files to fulfill the Compliance requirements of the SRA. Quality Control Reviewers are expected to manage the field compliance required pieces of MPCI and coordinate with the Regional Quality Control Supervisor. The incumbent will primarily work with a high level of autonomy and limited supervision. 

AgriSompo provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo is positioned to make a long-lasting impact on this nation’s farmers and ranchers for generations to come.

Location: This position may be based remotely in Colorado or Kansas. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

  • Perform reviews pursuant to the requirements of the SRA including but not limited to Appendix IV reviews. 
  • Responsible for working with agents and underwriters on any errors and corrections.
  • Provide oral and written communication to agents, insured’s, and adjusters regarding reviews.
  • Responsible for working closely with ASNA employees and contractors on matters related to quality control reviews.
  • Communicates review and case determinations, including proposed corrective actions to the Regional Quality Control Supervisor.
  • Responsible for staying abreast of understanding, interpreting, and communicating RMA and SRA rules/regulations.

Other duties as assigned.

What you’ll bring:

Education

  • Required – High School/GED or equivalent experience.
  • Preferred - Associate’s Degree in Agriculture or similar field.

Experience

  • Preferred – a minimum of 2 years’ MPCI crop adjusting, or related crop insurance experience.

Knowledge, Skills, and Abilities

  • Strong attention to detail.
  • Excellent effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
  • Ability to successfully handle multiple assignments and coordinate several projects with changing priorities.
  • Proficient computer skills, including working knowledge of Microsoft Office Suite.
  • Ability to work both autonomously and effectively in a team environment.
  • Ability to make decisions using sound judgment.

Physical Demands & Requirements

Sedentary work.  Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Hearing.  Perceiving the nature of sounds at normal speaking levels with or without correction.  Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel may be required for trainings and meetings—up to 10% 

Salary Range: $60,000 – $75,000.  Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution

  • Pharmacy benefits with mail order options

  • Dental benefits including orthodontia benefits for adults and children

  • Vision benefits

  • Health Care & Dependent Care Flexible Spending Accounts

  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children

  • Company-paid Disability benefits with very competitive salary continuation payments

  • 401(k) Retirement Savings Plan with competitive employer contributions

  • Competitive paid-time-off programs, including company-paid holidays

  • Competitive Parental Leave Benefits & Adoption Assistance program

  • Employee Assistance Program

  • Tax-Free Commuter Benefit

  • Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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