Product Manager, Person Data Platform

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Business Unit: Signify Health
Location / Logistics: Remote position in US with some travel required
 

Job Description Summary

Drives product delivery for the person data ingestion platform within a healthcare services organization, owning the roadmap for client file processing, ingestion rules, and platform stability. Partners closely with engineering and client-facing teams to ensure accurate, reliable intake of person data that powers downstream outreach and care delivery operations.

A Brief Overview

Owns product execution for the person data platform, with a focus on client TML management, data ingestion pipelines, and platform reliability. Works at the intersection of engineering, client operations, and cross-functional product teams to translate complex data processing requirements into clear, well-scoped product decisions. Operates within a healthcare services environment where data accuracy and compliance directly impact care delivery outcomes. Partners with a peer PM owning the complementary person attributes and lifecycle domain.

What You Will Do

• Owns the roadmap for person data ingestion, including client file processing rules, Keystone integration, and ongoing client rule modifications and new client onboarding.

• Translates client file specifications and business ingestion rules into clear, actionable requirements for engineering, minimizing ambiguity and processing errors.

• Partners with Client Success and Client Operations teams to ensure accurate interpretation of incoming person data files and timely resolution of ingestion issues.

• Drives platform stability initiatives, including TML/SNU deprecation support and transition of critical applications from legacy systems.

• Monitors platform health metrics — including enrollment/disenrollment accuracy, data processing error rates, and client onboarding cycle time — and surfaces insights and recommendations to engineering and leadership.

• Identifies risks and dependencies across the ingestion platform roadmap and proactively communicates status and tradeoffs to stakeholders.

• Coordinates closely with the peer PM owning the Person Attributes & Lifecycle domain to align on shared platform dependencies, API transitions, and cross-cutting priorities.

• Ensures product development adheres to data quality, regulatory, and confidentiality standards applicable in a healthcare environment, including HIPAA-compliant data handling practices.

Minimum Requirements

• Bachelor's degree in relevant discipline or equivalent combination of experience and training

• 5–7 years of product management or related experience, with meaningful exposure to data platform, data engineering, or data infrastructure products

• Demonstrated ability to work effectively with engineering teams on technically complex, platform-oriented work.

• Strong analytical skills with experience defining and tracking operational and data quality metrics

• Ability to translate ambiguous business and client requirements into structured, well-scoped engineering deliverables.

• Strong collaboration and communication skills across technical and non-technical stakeholders

• Experience operating in a regulated environment with data privacy and compliance considerations

Preferred Qualifications

• Experience with data ingestion pipelines, ETL/ELT processes, or similar data platform domains

• Familiarity with API product management and platform deprecation/migration work

• Exposure to client-facing operations or implementation teams in a B2B environment

• Prior experience in healthcare, health tech, or similarly regulated industries a plus

• Certified Product Manager (CPM) or equivalent preferred

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.