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Forward Deployed Engineer

Role overview

Qualifications

  • 3+ years of professional engineering experience building and shipping software systems
  • 1+ years of direct customer-facing technical work
  • Hands-on experience with web scraping or data extraction infrastructure at scale
  • Proficiency with scraping frameworks such as Selenium, Puppeteer, or similar tools

Responsibilities

  • Work directly with key customers to understand and solve their web scraping and data extraction challenges
  • Own customer requests end-to-end, driving outcomes that improve satisfaction and retention
  • Manage and support a team of scraping engineers who build and maintain data pipelines for customers
  • Surface customer context and feedback to influence the product roadmap

Key facts

  • Remote from: New York (USA)
  • Full time
  • Mid-level (2-5 years)
  • 140 - 160K yearly
  • English

Other skills

  • Problem Solving
  • Communication
  • Team Management

About the company

Clera Inc. logo

Clera Inc.

Staffing & Recruiting

Clera is an AI talent agent that represents job candidates and connects them directly with hiring managers at venture-backed startups. The platform uses artificial intelligence to match professionals with suitable career opportunities and facilitates introductions via email, iMessage, and WhatsApp, bypassing traditional job application processes.

Company details

IndustryStaffing & Recruiting
Company size11-50

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Job description

About the Role

This is a founding Forward Deployed Engineer role at an early-stage data infrastructure startup, sitting at the intersection of customer success and engineering. You'll be the primary technical bridge between the company's largest customers and its product team — owning complex scraping and data extraction challenges end-to-end while helping define a function from the ground up.

What You'll Do

  • Work directly with key customers to understand and solve their web scraping and data extraction challenges.

  • Own customer requests end-to-end, driving outcomes that measurably improve satisfaction and retention.

  • Manage and support a team of scraping engineers who build and maintain data pipelines for customers.

  • Surface direct customer context and feedback to the core engineering team to influence the product roadmap.

  • Define and scale the Forward Deployed Engineer function as the company grows.

What We're Looking For

  • 3+ years of professional engineering experience building and shipping software systems.

  • 1+ years of direct customer-facing technical work — solutions engineering, technical account management, sales engineering, or equivalent.

  • Hands-on experience building, debugging, and maintaining web scraping or data extraction infrastructure at scale.

  • Proficiency with scraping frameworks such as Selenium, Puppeteer, BeautifulSoup, Scrapy, or similar tools.

  • Familiarity with bot detection evasion, request infrastructure, or anti-scraping mitigation techniques.

  • Demonstrated ability to manage or mentor engineers, translating customer needs into technical requirements.

  • Track record of improving NPS, customer satisfaction, or sales velocity through technical delivery.

  • Experience at an early-stage or growth-stage startup (Series A or earlier preferred).

  • Background working with data-focused buyers — investment analysts, heads of data, or founders — is a strong plus.

  • Experience with data quality assurance, validation pipelines, or structured data delivery is a bonus.

Compensation & Benefits

Salary: $140,000 – $160,000 USD annually. Visa sponsorship is not available for this role.

Location

On-site in New York City, NY. Candidates must be based in or willing to relocate to NYC.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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