Serviceleder - Norway Vest

We have an opportunity for a Field Service Leader to join our Life Safety team in the Western part of Norway. You will be managing a field service engineering team providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings.

Field Service Leader responsibilities

• Apply your leadership skills to improve team performance. 
• Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.
• Champion customer retention ensuring contract renewal opportunities are managed effectively
• Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. 
• Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
• Drive and improve metric reporting procedures and own financial metrics, targets and budgets. 
• Lead quick and effective closure of any improvement opportunities. 
• Define team expectations and communicate those to stakeholders. 
• Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team. 
• Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function.
• Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction. 
• Drive the remote connection and analytics of data for your contracts, while ensuring cyber security is in place.

Qualifications

• Being from a Fire and Life safety background with some cybersecurity knowledge would be preferred. In addition to some experience managing a team and managing change within a team (preferred)
• Have an understanding of P+L responsibilities
• Good track record of hitting KPI’s and forecasts
• Previous experience in a customer facing role and managing larger accounts
• Innovative in regards of growing a customer base with Honeywell technology

We Value

• Strong Customer focus 
• Previous industry experience
• Excellent communication skills
• Sound Financial and engineering knowledge
• Demonstrated ability to influence at varying levels across the organization
• Self-motivated and driven for results 
• Demonstrated ability of effectively managing a team

We offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development 
• Competitive Salary and benefits
• Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

If this is your dream role, then we'd love to hear from you.