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DIR, INFORMATICS -Remote (Must have 10 years + Experience

Role overview

Qualifications

  • Bachelor's degree in Information Technology, Healthcare Informatics, Biomedical Engineering, Computer Science, or related field.
  • 10+ years of experience in Healthcare IT, HTM, Clinical Engineering, Informatics, enterprise technology, or related disciplines.
  • 5+ years of leadership experience managing cross-functional technology initiatives.
  • Experience with healthcare platforms, integrations, data management, and digital transformation.

Responsibilities

  • Assist in defining and executing the Informatics roadmap for NexGen.
  • Lead Clinical Device Management (CDM), Field Service Management (FSM), Asset Management, Preventive Maintenance, Capital Planning, Contracts, Warranties, FDA Recalls, UDI, and customer self-service.
  • Develop integrations connecting NexGen with EMRs, ERP systems, cybersecurity platforms, identity management, asset tracking, IoT, regulatory data, and other enterprise applications.
  • Ensure high-quality data to support AI, analytics, automation, and executive decision-making.

About the company

Compass Group logo

Compass Group

Restaurants & Food Service

Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.35 countries and employs and engages more than 550,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.

Company details

Company typeXLarge
IndustryRestaurants & Food Service
Company size10001

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Job description

 

 Position Title: Director of Informatics ( Remote) 

 

Join Intelas, a Compass Healthcare company.


Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.


We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.


Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. 


Explore more at intelashealth.com.

Job Summary

Director of Informatics

Location: Remote (U.S.) with travel as needed

Department: Information Technology / Product Innovation

Reports To: Vice President of Information Technology

About Intelas

Intelas is transforming Healthcare Technology Management (HTM) through innovation. Our next-generation CMMS platform, is redefining how healthcare organizations manage medical devices, service operations, cybersecurity, analytics, and AI-powered workflows. NexGen connects Clinical Engineering, IT, and healthcare operations into a single intelligent ecosystem. We are seeking an innovative and strategic Director of Informatics to help shape the future of healthcare technology.

Position Overview

The Director of Informatics will lead the software development, customer integrations, and innovation behind the data and intelligence that power NexGen. This leader will partner across technology, operations, analytics, sales, and customer teams to develop solutions that improve patient safety, operational efficiency, and financial performance.

Key Responsibilities

  • Assist in defining and execute the Informatics roadmap for NexGen.
  • Lead Clinical Device Management (CDM), Field Service Management (FSM), Asset Management, Preventive Maintenance, Capital Planning, Contracts, Warranties, FDA Recalls, UDI, and customer self-service.
  • Develop integrations connecting NexGen with EMRs, ERP systems, cybersecurity platforms, identity management, asset tracking, IoT, regulatory data, and other enterprise applications.
  • Ensure high-quality data to support AI, analytics, automation, and executive decision-making.
  • Translate healthcare business challenges into innovative technology solutions.
  • Present product roadmaps, technology innovation, and capabilities to customers and industry stakeholders.

Required Qualifications

  • Bachelor's degree in Information Technology, Healthcare Informatics, Biomedical Engineering, Computer Science, or related field.
  • 10+ years of experience in Healthcare IT, HTM, Clinical Engineering, Informatics, enterprise technology, or related disciplines.
  • 5+ years of leadership experience managing cross-functional technology initiatives.
  • Experience with healthcare platforms, integrations, data management, and digital transformation.
  • Strong understanding of healthcare workflows, medical devices, asset lifecycle management, and service operations.
  • Strong executive communication, presentation, and leadership skills.

Preferred Experience

  • ServiceNow experience, particularly Clinical Device Management, Field Service Management, or Asset Management.
  • AI, machine learning, advanced analytics, or intelligent automation.
  • Healthcare interoperability including FHIR, HL7, and REST APIs.
  • EMR platforms such as Epic, Cerner, or Meditech.
  • RFID/RTLS, IoT, cybersecurity, medical device ecosystems, and Identity/SSO technologies.
  • Healthcare consulting or product management experience.

What Success Looks Like

You will help drive the evolution of NexGen and build a connected healthcare technology ecosystem that transforms clinical, operational, financial, and asset data into actionable intelligence. Your leadership will help healthcare organizations leverage AI, automation, and analytics to improve decision-making, operational performance, and patient care.

Apply to Intelas today!


Intelas is a member of Compass Group USA


Click here to Learn More about the Compass Story

 

Associates at Intelas are offered many fantastic benefits. 

 

•    Medical
•    Dental
•    Vision
•    Life Insurance/ AD
•    Disability Insurance
•    Retirement Plan
•    Flexible Time Off
•    Holiday Time Off (varies by site/state)
•    Associate Shopping Program
•    Health and Wellness Programs
•    Discount Marketplace
•    Identity Theft Protection
•    Pet Insurance
•    Commuter Benefits
•    Employee Assistance Program
•    Flexible Spending Accounts (FSAs)
•    Paid Parental Leave
•    Personal Leave


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

 

Applications are accepted on an ongoing basis.


Intelas maintains a drug-free workplace.

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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