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Sr. BI & Data Analyst

Role overview

Qualifications

  • Bachelor degree in Business Management, Computer Science or any related field
  • Minimum of 5 years’ experience in writing complex SQL queries, data mining, data profiling, and data validation/testing
  • Excellent analytical and problem-solving skills
  • Experience in life science or Biotechnology industry is a plus

Responsibilities

  • Analyzing complex scientific datasets to uncover meaningful insights and support strategic initiatives
  • Mapping key business process rules to ensure data solutions align with operational realities
  • Creating insight-driven solutions that bring visibility into critical KPIs and performance metrics
  • Engage Business Stakeholders at all levels to identify requirements for current and future products through ongoing interaction

Key facts

Other skills

  • Analytical Thinking
  • Problem Solving
  • Detail Oriented
  • Collaboration

About the company

SUTHERLAND GLOBAL COLLECTION SERVICES LLC logo

SUTHERLAND GLOBAL COLLECTION SERVICES LLC

Outsourcing & Offshoring

SUTHERLAND GLOBAL COLLECTION SERVICES LLC is a financial services company based out of 295 MADISON AVE, New York, New York, United States. Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day. It's our job to help them win. At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

Company Description

About Sutherland: 

At Sutherland Healthcare Solutions, we’re transforming how we work by harnessing the power of AI, data, and digital innovation to accelerate the discovery and development of life-saving therapies. Our vision is to embed artificial intelligence and advanced analytics across every stage of our scientific and operational workflows—empowering our teams with smarter tools, seamless data, and actionable insights to deliver client-centric services and solutions that better serve our customers and, ultimately, improve patients’ lives.

Job Description

As a Senior BI & Data Analyst, you’ll be a key driver of insight and innovation within our Enterprise Data and Analytics team. We’re looking for a curious, detail-oriented professional who thrives on turning complex scientific and operational data into clear, actionable intelligence. In this role, you’ll lead the development of analytical solutions that illuminate critical KPIs, uncover performance trends, and support strategic decision-making across the business. You’ll partner closely with stakeholders to map business processes, align data solutions with real-world operations, and conduct deep-dive analyses that solve high-value challenges. This is a high-impact opportunity to shape how data informs strategy and contributes to our mission of creating healthier lives.

As a Sr. BI & Data Analyst you will be focused on:

Our team thrives on curiosity, collaboration, and a commitment to excellence. We work closely with cross-functional engineering and business partners to deliver impactful data and analytics solutions that shape the future of research and development.

   In this role, primary responsibilities include:

  • Analyzing complex scientific datasets to uncover meaningful insights and support strategic initiatives.
  • Mapping key business process rules to ensure data solutions align with operational realities.
  • Creating insight-driven solutions that bring visibility into critical KPIs and performance metrics.
  • Conducting deep-dive analyses to solve challenging problems and support evidence-based recommendations.
  • Engage Business Stakeholders at all levels to identify requirements for current and future products through ongoing interaction.
  • Lead requirements workshops and User Acceptance Testing for new data, products and analytics solutions.
  • Analyze business processes and develop business flow diagrams and data flow diagrams to support system design and optimization.
  • Work cross-functionally with engineering, product, and business teams to ensure alignment and successful delivery.
  • Data Profiling, mining, and data validation/testing to ensure data is fit for use by the business.
  • Perform ad-hoc analysis and present results in a clear and user-friendly manner.
  • Build strong business relationships that foster a collaborative and trusting approach and partnership.

Qualifications

We are looking for the following minimum qualifications for this role: 

  • Bachelor degree in Business Management, Computer Science or any related field.
  • Master in Business Administration/ Information Systems/ Computer Science is an asset.
  • Excellent analytical and problem-solving skills with the ability to approach challenges creatively.
  • Ability to understand and make sense of complex datasets with a strong attention to detail
  • Ability to translate requirements to well-written user stories to bridge the gap between business and technology.
  • Strong business mindset with ability to collaborate with business partners to identify needs and opportunities for improved data management and delivery.
  • Ability to see big picture and then identify key areas for deep analysis to support sound solutions.
  • Self-driven and capable of working both independently and collaboratively within a team setting.
  • Experience in life science or Biotechnology industry is a plus.

Technical Expertise required: 

 

  • Minimum of 5 years’ experience in writing complex SQL queries, data mining, data profiling, and data validation/testing;
  • Minimum of 5 years’ experience as a Business Systems Analyst / Data Analyst specializing in the Data & Analytics discipline, preferably in a senior or lead role;
  • Minimum of 5 years’ experience organizing and running User Acceptance Testing cycles and training with business users and stakeholders;
  • Experience working with Data Visualization Tools like Power BI, Tableau, Looker, MicroStrategy
  • Experienced working in Agile Software Development Methodology.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    EEOC and Veteran Documentation
    During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
    At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
    Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
    Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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