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AMOS Admin

Amach Software

Role overview

Qualifications

  • 2+ years of experience in systems administration, AMOS administration or similar aviation software platform support
  • Strong understanding of user access management, database administration and system security best practices
  • Excellent communication skills with ability to work effectively across technical and non-technical teams
  • Proactive problem-solving approach with attention to detail and ability to manage multiple priorities

Responsibilities

  • Manage user access, permissions and account administration across AMOS environments, ensuring security protocols are maintained
  • Provide first-line technical support to internal teams and coordinate with engineering for escalated issues
  • Perform system configuration, maintenance and routine administrative tasks to ensure optimal AMOS performance
  • Monitor system health, generate reports and escalate critical issues to appropriate teams

About the company

Amach Software logo

Amach Software

IT Services & IT Consulting

We help mature organisations evolve into modern digital businesses with faster time to market, increased operational stability and security. We offer a suite of technical services delivered by an experienced team of subject matter experts. Our services can be provided as a fully managed service or as an embedded part of your team. We focus on both short-term and long-term goals that emphasise business outcomes for our customers. Why choose Amach: 1. Business Agility - We focus on removing your IT debt, so that your company can focus on delivering business value to your customers at pace in a secure and reliable manner. 2. Cost Reduction - We help reduce your IT costs across all domains. This includes operational costs in both cloud and your data centres, licencing, evergreening, and reducing project delivery timelines. 3. Operational Stability - We will modernise your IT systems ensuring operational stability and resilience, to ensure the end user experience for both customers and staff are enhanced. 4. Enable Innovation - By removing IT debt, we create space for your team to focus on innovation, ensuring business longevity and futureproofing. We bring both sector experience and lessons learned. 5. Security - We address the overall architecture to ensure security by convention vs configuration. We promote DevSecOps practices, so security isn’t seen to prevent teams from delivery in an efficient manner. 6. Improve Employee Experience - We create and implement your EUX strategy that adapts to a changing world, while improving security and user efficiency - resulting in improved colleague satisfaction and retention. 7. Sustainability - Achieve your sustainability goals through optimising your overall IT footprint and reducing costs. We thrive on delivering customer value in every interaction. If you are interested in hearing more or to see how we could help you, please get in touch info@amach.software

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

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Job description

About us:

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.

Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.

We are seeking an experienced AMOS Admin to join our team and provide essential administrative and technical support for our AMOS (Aircraft Maintenance and Operations System) platform. You will work closely with our operations and technical teams to ensure smooth system performance, manage user access, and support our internal and customer-facing AMOS deployments. This is a fully remote role offering the flexibility to work from anywhere while making a direct impact on our aviation software solutions.

Required Experience:

  • 2+ years of experience in systems administration, AMOS administration or similar aviation software platform support
  • Strong understanding of user access management, database administration and system security best practices
  • Excellent communication skills with ability to work effectively across technical and non-technical teams
  • Proactive problem-solving approach with attention to detail and ability to manage multiple priorities
  • Commitment to maintaining confidentiality and adhering to aviation industry compliance standards

Key responsibilities & duties include:

  • Manage user access, permissions and account administration across AMOS environments, ensuring security protocols are maintained
  • Provide first-line technical support to internal teams and coordinate with engineering for escalated issues
  • Perform system configuration, maintenance and routine administrative tasks to ensure optimal AMOS performance
  • Monitor system health, generate reports and escalate critical issues to appropriate teams
  • Assist with data migration, system updates and deployment activities across development, staging and production environments
  • Document processes, standard operating procedures and maintain up-to-date knowledge base articles for the AMOS platform
  • Collaborate with cross-functional teams to gather requirements and support continuous improvement initiatives

Desirable Experience:

  • Experience with aviation maintenance management systems or airline operations
  • Familiarity with cloud platforms (AWS, Azure) and database management systems
  • Knowledge of data security frameworks and compliance requirements in the aviation sector
  • Experience with IT ticketing systems and service management tools

What’s in it for you: 

  • An opportunity to join a fast-growing company  
  • Options for career advancement 
  • Learning and development opportunities 
  • Flexible working environment
  • Competitive salaries based on experience 

Equal Opportunity Employer:

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!

Not for you?

Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.

P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. 

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:

  • Used lawfully, fairly and in a transparent way
  • Collected only for valid purposes and not used in any way that is incompatible with those purposes
  • Relevant to the purposes we have told you about and limited only to those purposes
  • Accurate and kept up to date
  • Kept only as long as necessary for the purposes we have told you about
  • Kept securely

If you would like to contact us about your data, please use the following address: info@amach.com

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Marcus Rivera

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