Systems Administrator

As an Engage Fi employee, you can expect:

• To work with an amazing and collaborative team
• To create and innovate in your role and see the impact you make on the business and client experience
• To be a part of an award-winning team – Inc. 500 (2018), Inc. 5000 (2019, 2021, 2022, 2024), Tampa Bay Business Journal Fast 50 (2021, 2023, 2024), Great Place to Work (2023, 2024)
• All employees to cultivate and encourage new ideas and thrive on a fun and productive work environment
• To join a highly engaged workforce that supports personal and professional growth, empowerment, and lives by servant leadership

What we provide:

• Competitive pay, incentive programs, 401k matching
• Unlimited time off plus 11 paid holidays
• Medical, dental, and vision health plans with FSA or HSA options
• Opportunities to volunteer and give back to the communities we serve
• Paid remote work expenses
• Career development, trainings, continuous learning, and employee recognition
• Team engagement events and activities
• Culture of growth and continuous improvement
• A great place to work!

About Us:

Engage fi was founded on the principle of putting ourselves in our clients’ shoes to understand their needs, their business objectives, and their definition of success. What sets us apart from other options is our focus on the client, and a little bit more: more transparency, more innovation, more savings, more incentives, more fun, more collaboration. We take pride in our people, process, and tools guaranteeing that your experience with engage fi will surpass your expectations. Our emphasis on the education, efficiency, and effectiveness needed to drive the growth of our industry will align to the needs of the consumer and your internal team. Our collective experience working for and with vendors and financial institutions in the past gives us tremendous insight into the capabilities of the vendors that our clients work with. We aim to leverage our knowledge and tools to save time, improve efficiency, and provide the pricing leverage the financial institution needs.

With over 450 years of industry experience, the team at Engage fi is a blend of consultants, educators, matchmakers, integrators, and advocates. We are laser-focused on guiding financial institutions through our proven process and enabling them to make informed, timely decisions on vendor relationships so they can change at the speed of the consumer. Engage fi has completed over 525 strategic projects for financial institutions and negotiated over $2.2 billion in savings and incentives for our clients. We have a unique approach, and our strategic projects are as unique as the clients we serve. Let’s Engage! www.engagefi.com

Position Summary:

The Systems Administrator protects our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. 

Essential Functions & Additional Responsibilities:

• Install, configure, and maintain an organization’s local area network (LAN), wide area network (WAN), cloud configuration and assets, data communications network, operating systems, and physical and virtual servers
• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems
• Review system and application logs and verify completion of scheduled jobs, including system backups
• Analyze network and server resource consumption and control user access
• Install and upgrade software and maintain software licenses
• Maintain software catalogs and work with IT and other management on capacity planning and budgeting;
• Setup, configure, and maintain laptops, desktops, miscellaneous hardware, and associated software
• Procure hardware and software as needed
• Work with vendor-partners in configuring licensed software
• Establish and maintain critical documents to capture policy and procedure
• Support the entire organizations’ IT needs
• Advise the Chief Technology Officer on adopting best practices, responding to new technology or cybersecurity threats, or planning larger Technology initiatives
• Establish and maintain office automation workflows to automate critical business processes
• Respond to help desk/service requests to perform routine administrative or troubleshooting tasks at user request
• Develop and maintain utility scripts, data workflows, and configuration, in consultation with the lead developer or development manager
• Coordinate and direct work with other Technology resources who may assist in IT tasks, such as testing system configuration or new software, correcting data problems, or performing routine user administration tasks

Required Skills & Competencies: 

• Strong attentional to detail and drive for accuracy 
• Excellent team player; self-starter and the ability to work unsupervised 
• Critical thinker and problem solver
• Highly adaptable in a dynamic environment  

Required Education and Experience:

• Bachelor’s degree in technology or computer science
• 3-5 years’ work experience in IT
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in Microsoft Office, SharePoint, PowerBI, and Azure software and computing platforms.
• Knowledge of Unix system administration, a plus
• Professional certification, such as Microsoft Certified Azure Administrator, strongly desired 

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer
•  Must be able to lift up to 50 pounds at times

Position Type/Expected hours of Work:

• Full Time/ 40 hours per week
• Requires travel to the office as needed for processing, setup, and handling of computer equipment

Location:

• Remote 
• Requires travel to the office as needed for processing, setup, and handling of computer equipment

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

Engage fi reserves the right to revise or change job duties and responsibilities as the need arises.

EEO Statement:

Engage fi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.