Baltimore Crisis Response, Inc.
Hospitals & Health Care
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📍 Remote | Baltimore, Maryland
💰 $26.00–$29.50 per hour
🕒 Full-Time | 40 Hours per Week
🌙 Evenings, Overnights, Weekends & Holidays Required
🚗 Travel: None
CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s comprehensive crisis response system. Since 1992, CPR has provided timely, community-based care for individuals and families experiencing mental health and substance use challenges.
Our mission is to deliver effective behavioral health crisis services and treatment in the least restrictive environment—meeting people where they are, when they need it most.
CarePoint Response is seeking an experienced and compassionate 988 Text & Chat Supervisor to provide real-time leadership and support to counselors delivering crisis intervention through the 988 Suicide & Crisis Lifeline.
This frontline leadership role is responsible for supervising Text and Chat counselors during assigned shifts, providing guidance during complex and high-risk situations, monitoring service quality, supporting staff development, and ensuring individuals experiencing emotional distress or suicidal crisis receive immediate, confidential, trauma-informed support.
If you have crisis intervention experience, strong leadership skills, and the ability to remain calm and make sound decisions in high-pressure situations, we want to hear from you.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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